Job Description

 Merchandise Planning Support

• Assist in planning product assortment for IP merchandise stores, pop-ups, events, e-commerce, and merchandise corners.
• Support planning for product categories including plush toys, toys and collectibles, stationery, bags, accessories, apparel, confectionery, gifting products, lifestyle merchandise, seasonal items, and event-exclusive products.
• Assist in preparing product lists for new launches, campaigns, store openings, and pop-up events.
• Monitor product movement and highlight fast-moving and slow-moving items.
• Support buying, allocation, and replenishment planning together with the Brand & Merchandise Manager.
• Ensure product mix is suitable for different store formats and customer profiles.

Stock Coordination & Replenishment

• Monitor daily and weekly stock movement from retail stores and sales channels.
• Follow up with warehouse and retail teams on stock replenishment activities.
• Ensure best-selling products are replenished on time.
• Identify slow-moving items and suggest solutions such as bundle promotions, purchase-with-purchase, gift-with-purchase, better display focus, or clearance support.
• Track stock availability and highlight stock risks before campaigns or events.
• Support stock transfer and product movement between stores when required.
• Assist in preparing stock allocation for new stores, events, pop-ups, seasonal launches, and campaigns.

Visual Merchandising Planning

• Assist in planning visual merchandising direction for retail stores, pop-ups, event booths, and merchandise corners.
• Prepare simple VM guidelines and display references for store teams.
• Plan product placement for key store areas such as entrance display, feature table, wall display, plush display, new arrival zone, seasonal area, best-seller section, cashier counter display, gift section, and promotional area.
• Ensure products are displayed in an attractive, easy-to-shop, and commercially effective manner aligned with the IP brand image.
• Support display planning based on customer flow, campaign objectives, product category, and sales priorities.

Store Layout & Display Execution

• Work closely with the design, VM, and retail operation teams to support store layout and display setup.
• Assist in setting up product displays for new store openings, pop-ups, mall events, and campaign launches.
• Ensure store displays are neat, colorful, attractive, and easy for customers to understand.
• Support product storytelling through signage, props, category grouping, and campaign displays.
• Ensure all product categories are clearly presented and properly arranged.
• Review store photos and provide improvement feedback to retail teams when required.

Campaign & Seasonal Display Support

• Support marketing and retail campaigns through merchandise planning and visual merchandising execution.
• Assist in preparing in-store displays for festive campaigns, seasonal themes, member promotions, limited-edition collections, event-exclusive products, bundle promotions, and new product launches.
• Work closely with marketing and design teams to align displays with campaign visuals, promotional messages, and social media direction.
• Coordinate campaign display setup with store teams before campaign launch.
• Monitor campaign display execution and ensure all stores follow approved display direction.

Retail Performance Support

• Review sales performance and product display effectiveness.
• Monitor which products and display areas perform better in stores.
• Suggest display improvements to increase product visibility and sales conversion.
• Work with store teams to improve merchandising discipline and display standards.
• Prepare basic store walk-through reports including photos, comments, and improvement actions.
• Support the Brand & Merchandise Manager with weekly and monthly sales and stock analysis.

Internal Coordination

• Coordinate with Brand & Merchandise Team, Retail Operations Team, Warehouse & Inventory Team, Marketing Team, Design & VM Team, E-commerce Team, Finance Team, and Store Teams.
• Follow up on product launches, stock movement, display materials, campaign items, and store execution.
• Ensure tasks are completed on time and properly communicated to all relevant stakeholders.

Job Requirements

•  Minimum Diploma or Bachelor’s Degree in Retail Management, Merchandising, Marketing, Business Administration, Visual Merchandising, or related field.
• Minimum 1 – 3 years of working experience in retail merchandising, visual merchandising, store display, product planning, retail operations, or brand support.
• Basic understanding of stock movement, replenishment planning, retail sales reports, and store performance.
• Able to use Microsoft Excel or Google Sheets for basic stock and sales tracking.
• Able to prepare simple presentations using PowerPoint, Canva, or Google Slides for VM guidelines and campaign references.
• Good communication, coordination, and follow-up skills.
• Creative, organized, responsible, and detail-oriented.
• Able to work in a fast-moving retail and event environment.

Work Availability Location: Penang & Selangor 

Skills