Job Description

Human Resources — Part-Time & Outlet Crew Management (Primary Focus)

• Serve as the main HR point of contact for part-time staff and outlet crew across assigned locations
• Manage end-to-end recruitment of part-time and crew positions including sourcing, screening, and onboarding
• Coordinate and maintain staff scheduling, shift planning, and roster management to ensure adequate outlet coverage
• Track attendance, overtime, and time-off for part-time and crew staff; liaise with supervisors to resolve discrepancies
• Prepare and process claims, allowances, and variable pay components for part-time workers in coordination with the payroll team
• Handle onboarding and offboarding of crew staff, including documentation, briefings, and return of company assets
• Address day-to-day staff queries, minor grievances, and disciplinary matters at the outlet level, escalating where necessary
• Monitor staff performance feedback from outlet supervisors and support performance documentation

Human Resources — General

• Maintain and update employee records and personal files (physical and digital)
• Assist in preparing HR-related letters 
• Support payroll preparation by collating leave records and attendance data for submission
• Administer leave management and ensure records are accurately maintained
• Assist in enforcing HR policies and procedures in accordance with the Employment Act 1955

Administration

• Manage day-to-day office administrative functions including procurement of office supplies, facilities coordination, and vendor liaison
• Handle incoming and outgoing correspondence, courier, and filing
• Maintain a proper document management system for contracts, agreements, and company records
• Coordinate meetings, minute-taking, and follow-up on action items
• Assist in organizing company events, staff activities, and welfare programmes
• Support compliance documentation and any ad-hoc tasks assigned by management

Job Requirements

• Diploma or Bachelor's Degree in Human Resources Management, Business Administration, or a related field
• 1 – 2 years of working experience in HR and/or administrative roles
• Prior experience handling part-time staff, outlet crew, or a shift-based workforce is an advantage
• Experience supporting HR functions across multiple companies or business entities is an added advantage
• Basic understanding of Malaysian Employment Act 1955 and related labour legislation, including part-time employee regulations

Skills