company-logo-image

Digital Operations Executive (2 Positions)

ashley-avatar-image

AI-generated summary

beta

This job is for a Digital Operations Executive, focusing on helping merchants and managing community activities. You might like this job because it involves creative problem-solving and building relationships in a dynamic online environment!

RM 3000 - RM 4500

Wisma UOA II , Kuala Lumpur

Job Description

Job Position 1 : Merchant Operations 

  1. Responsible for the operation and execution of merchant categories on the platform (inviting merchants to join the platform and publishing business information) 
  2. For merchants who have joined the platform, follow up and complete the information. 
  3. Expand and explore merchant needs, coordinate operation and business team resources to cooperate with business transformation. 
  4. Follow-up cooperation at the merchant level (advertising, resource exchange, social media channels)

---------------------------------------------------------------------------------------------------------------------------------------------------------

Job Position 2: Digital Community Operations

  1. Responsible for the daily operation, activity, and Q & A management of the community 
  2. Maintain customers, handle customer information, etc 
  3. Responsible for planning and executing community activities, and adjusting them in a timely manner according to the effectiveness of the activities 
  4. Have unique insights into new community additions and be able to set community growth goals

Job Requirements

For Merchant Operations Position:

  1. Bachelor's degree or above, with more than 1 year of market operation experience in Enterprise Services industry. 
  2. Experience in Internet, Web 3.0, gaming, finance and other related industries is preferred; 
  3. Sensitive to market development and trends, with local industry merchant resources and the ability to integrate resources;
  4. Strong English communication skills, with foreign trade experience preferred; 
  5. Strong sense of responsibility, strong stress resistance and adaptability, good at team communication and cooperation;

  For Community Operations Position:

  1. Chinese communication is barrier-free, and English can be used as a working language; 
  2. Strong execution ability, able to quickly understand job requirements and tasks 
  3. Excellent communication skills, able to respond quickly to various community members and customers 
  4. Have relevant experience in online event planning, familiar with online event planning and execution processes 
  5. Good Data Analysis Skills 

Skills

Self-Discipline

Company Benefits

Snack Stash

Love chips and cup noodles? Put it on the wishlist and we'll add it to the stash of food we've stored up!

Birthday Present

Tell us what you'd like for your birthday - we want to celebrate you on your special day!

Company laptop

Freeing up your travel load with a Mac Laptop! Company laptops can be provided

Medical Benefit

Medical coverage for those rainy days something for your sniffles

Monthly Treats

Sometimes we order in, sometimes we get Chagee, every month we get a company treat - on us!

Relaxed Dress Code

You need to feel comfortable at work after all. Whether you're styled up or just casual, we're relaxed about it


Additional Info

Experience Level

#NoExperienceNeeded

Career Level

Junior Executive


Company Profile

Gathering Dream Group Sdn Bhd-logo-image

Gathering Dream Group Sdn Bhd

Gathering Dream Group, headquartered in Kuala Lumpur, Malaysia, is one of Southeast Asia’s leading enterprise service platforms. Our business spans across human resources, digital marketing, event media, and localized support services. Since our founding, we have leveraged the power of the Internet, big data, and AI to deliver professional, efficient, and integrated one-stop solutions — empowering enterprises in...