Job Description

The operations manager oversees the entire supply chain by:

- Managing inventory effectively through detailed reporting on stock levels, storage arrangements, and standard operating procedures for goods handling.

- Optimizing the production process by enhancing skills to ensure the efficient handling of raw and perishable goods delivered to customers daily, emphasizing packaging, hygiene, and quality.

- Overseeing distribution logistics to ensure timely delivery by makesure during packing period all must be on time to avoid delay of delivery time.

- Monitoring sales to guarantee the quality and quantity of product supply meet customer demands in advance, which helps build trust and encourages repeat orders or referrals to potential new clients.

• Assist in scheduling and training staff to ensure consistency and quality in service.
• Address guest inquiries and handle service issues in a professional manner.
• Collaborate with the Marketing Department to implement promotions and enhance guest experience.
• Assist in scheduling and training staff to ensure consistency and quality in service.
• Address guest inquiries and handle service issues in a professional manner.
• Collaborate with the Marketing Manager to implement promotions and enhance guest experience.
• Assist in scheduling and training staff to ensure consistency and quality in service.
• Address guest inquiries and handle service issues in a professional manner.
• Collaborate with the Marketing Manager to implement promotions and enhance guest experience.
  
  

Job Requirements

• At least 3year(s) working experience in the Food & Beverage / Hospitality / Related Field
  Able to do report in english/and comunnicate well in english and malay. Chinese candidates will be an advantage.
  
• Experience in overseeing cost & budget planning.
• Excellent interpersonal & communication skills.
• Excellence in delivering customer satisfaction.
• Initiative and good leadership skills to manage a team.
• Excellent organizational skills.
• Good conflict resolution.
• Proven leadership skills.
• Great decision-making skills.
• Strong attention to detail.
• Adept at budgeting and forecasting.
• Ability to transform data into actionable, strategic decisions.

Skills