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AI-generated summary
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This job is for a Customer Service Representative. You'll handle emails and calls for English and Chinese markets, resolving complaints and maintaining quality. You might like this job because it requires English and Japanese communication skills with previous customer service experience.
Undisclosed
Job Description
The Role
- Daily processing of emails and calls within defined SLAs
- Provide customer support to both English and Chinese speaking markets
- Complaints Resolution
- Maintain quality and standards within customer service team
The Requirements
- Excellent English and Japanese Communication skills, because this role will be supporting English and chinese speaking markets.
- Previous work experience in a customer service related role / call center
- Strong customer service and problem-solving skills
Job Requirements
Company Benefits
Career advancement
Be part of a truly pioneering technology company with innovation, collaboration and empowerment at the heart of what we do.
Forward-thinking culture
We make space for people to explore and innovate, creating a flexible environment that encourages creativity.
Flexwork
With a flexible environment that encourages testing and learning, we foster innovative and creative solutions.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Company Profile
Global Blue
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