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Customer Service Representative

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This job is all about helping customers in the Asia Pacific through emails, chats, and calls. You might like this job because it lets you use your English and Japanese skills while working with a supportive team to meet goals and ensure happy customers!

Undisclosed

Kuala Lumpur

Job Description

The position has 4 main aims:

1.  Processing of the emails chats, and calls from customers (Asia, Pacific)
2.  Translation between English and Japanese
3.  Team work 
4. To meet SLA and KPI targets, and ensure quality in customer service

Join our growing team as a Customer Service Representative and provide excellent support to customers across the Asia Pacific region Market.


Job Requirements


Company Benefits

Career advancement

Be part of a truly pioneering technology company with innovation, collaboration and empowerment at the heart of what we do.

Forward-thinking culture

We make space for people to explore and innovate, creating a flexible environment that encourages creativity.

Flexwork

With a flexible environment that encourages testing and learning, we foster innovative and creative solutions.


Additional Info

Company Activity

Last active - few days ago

Job Specialisation


Company Profile

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Global Blue

Meet Global Blue At Global Blue, we believe the shopping experience drives performance, and this is central to our services. Our story started over 40 years ago, pioneering Tax Free Shopping. Today, we provide state-of-the-art solutions within these businesses: Tax Free Shopping, Payments and Post-Purchase. Global Blue is committed to enhancing the shopping experience and driving retailer performance.  Today, we...