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Customer Success-Management Trainee

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AI-generated summary

  • Run demos, probe technical needs, lead Q&A, train users, monitor key clients
  • Join a software firm delivering demos, trainings and client projects
  • Rapid client-facing exposure across demos, training, projects and marketing!

RM 4500 - RM 6500

100.6.019, 129 Offices, Jaya One, PETALING JAYA, Selangor

Job Description

  1. Support product demo meetings, including but not limited to technical demand exploration, product demo, Q&A, etc.
  2. Provide product professional training to product users; monitor product usage of key clients and improve customer satisfaction through various approaches.
  3. Provide project guidance for key clients based on business needs.
  4. Prepare technical materials for demo and training purposes.
  5. Collaborate with team members on marketing events.

Job Requirements

  1. Bachelor's degree or above, majoring in Quantity Surveying, Civil Engineering, Architectural Engineering or related disciplines; preferred skill (s): BIM expertise, digital construction
  2. Excellent communication skills, pressure resistance, teamwork spirit and relationship-building ability; strong sense of purpose and prominent customer-oriented mindset.
  3. Strong self-learning ability and capacity to solve problems independently, with a proactive and optimistic attitude.
  4. Proficiency in English; basic Mandarin skills are a plus.

Skills

Quantity Surveying

Additional Info

Company Activity

Last active - 1 hour ago

Experience Level

#NoExperienceNeeded

Career Level

Entry Level

Job Specialisation


Company Profile

 GLODON SOFTWARE SDN. BHD.-logo-image

GLODON SOFTWARE SDN. BHD.