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Internship Management Trainee - Customer Success

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AI-generated summary

  • Run demos, deliver end-user training, track key clients and guide projects.
  • Join a client-focused product team running demos, trainings and online and offline events.
  • Gain hands-on client-facing experience across demos, training, docs and cross-team projects!

RM 1500 - RM 2000

100.6.019, 129 Offices, Jaya One, PETALING JAYA, Selangor

Job Description

 1. Support product demo sessions, covering technical demand exploration, live demonstration and Q&A. 

2. Deliver professional product training to end users; track product usage of key clients and continuously lift customer satisfaction. 

3. Provide customized project guidance for key clients based on their business demands. 

4. Develop technical documents for product demos and training activities. 

5. Cooperate with cross-functional teams to organize offline & online marketing events. 

6. Complete other ad-hoc tasks assigned by supervisors. 


Job Requirements

 1. Bachelor’s degree or above, majoring in Quantity Surveying, Civil Engineering, Architectural Engineering or related fields; BIM and digital construction capabilities are preferred. 

2. Outstanding communication, interpersonal and client relationship management skills; able to work under pressure and collaborate within teams; results-driven and customer-centric mindset. 

3. Strong self-motivated learning ability and independent problem-solving skills, with proactive and positive working attitude. 

4. Fluent English communication; basic Mandarin speaking ability is a plus. 


Skills

Quantity Surveying
Communication
Problem Solving

Additional Info

Company Activity

Last active - 1 hour ago

Experience Level

#NoExperienceNeeded

Career Level

Internship

Job Specialisation


Company Profile

 GLODON SOFTWARE SDN. BHD.-logo-image

GLODON SOFTWARE SDN. BHD.