Job Description

Welcome — join us at GMS Sdn. Bhd. ( Medical Device Company)

Hands-on, people-first work awaits when you start working with us at GMS; We help Malaysian helthcare businesses with practical HR (office management and sales admin solutions, and we want an eager intern to learn how a small professional services team supports real clients every day.

Role purpose

This internship is the backbone role that keeps our office and client tasks moving. You will support routine operations, help maintain smooth client communications, and assist with basic HR and sales projects so the team can focus on higher-value work.

Your Growth & Impact

• Build practical admin experience by handling day-to-day office processes and client requests.
• Strengthen your resume with exposure to HR office operations, document handling, and basic reporting.
• Expand your professional network by working alongside consultants and small-business clients.
• Practice real workplace tools including Microsoft Office, Google Workspace, and ChatGPT for productivity.

Job Requirements

Responsibilities

Operations & Office Support

• Manage daily clerical tasks such as filing, scanning, and organising physical and digital documents.
• Keep office supplies stocked and coordinate simple purchases with suppliers.
• Prepare meeting rooms and support small events or client visits.

Communications & Client Service

• Answer phone and email enquiries with a friendly, professional tone and route queries to the right person.
• Draft clear routine emails and client confirmations for review by the team.
• Maintain contact lists, update client records, and log interactions accurately.

Project Support & Reporting

• Assist with basic data entry and simple spreadsheets for HR and admin reports.
• Compile meeting notes and action trackers so projects keep moving forward.
• Use ChatGPT under guidance to draft templates or summarise information for internal use.

Requirements

Qualifications & Experience

• Currently pursuing or recently completed a diploma or degree in Business, Administration, Human Resources, or related field.
• 0 years of formal work experience is acceptable; we welcome fresh graduates and current students.
• Available to commit to the internship duration and regular office hours as agreed.

Hard Skills & Knowledge

• Proficient with Microsoft Office, especially Word and PowerPoint, and comfortable using Excel for basic tables.
• Familiarity with Google Workspace tools and basic cloud file management is preferred.
• Practical experience or willingness to use ChatGPT for drafting and research tasks under supervision.
• Accurate data entry ability and attention to document formatting and version control.

Soft Skills & Qualities

• Communicate clearly in writing and in person, with a polite and service-oriented attitude.
• Organised and reliable, able to manage several small tasks and follow checklists.
• Curious and coachable, open to feedback and quick to apply guidance.
• Confident working with clients and colleagues in a close-knit team environment.

Skills