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Retail Associate - Full-time/ Part-time, Contract (KL/MELAKA/JOHOR)

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This job is a Retail Associate, where you'll help customers, manage sales, and keep the store tidy. You might like this job because it offers flexible hours, a chance to grow professionally, and you get to meet new people every day!

RM 1500 - RM 4300

Shopping Malls, Kuala Lumpur

Job Description

Role Overview

The Retail Associate will be responsible for delivering excellent customer service, supporting sales transactions, maintaining product displays, and ensuring smooth day-to-day retail operations. This role is customer-facing and requires individuals who are reliable, presentable, and comfortable working in a fast-paced retail environment.

Job Description

Customer Service

  • Greet and assist walk-in customers in a friendly and professional manner.
  • Provide product information, recommendations, and support to enhance the customer experience.

Sales & Transactions

  • Process purchases accurately via Point of Sale (POS) systems or manual methods where applicable.

Merchandise & Area Upkeep

  • Maintain cleanliness, organisation, and visual appeal of the assigned sales area, display, or store.
  • Ensure products are well-stocked, properly displayed, and neatly arranged at all times.

Cash & Payment Handling

  • Handle cash, card, and digital payments responsibly.
  • Perform end-of-shift cash reconciliation and report any discrepancies promptly.

Stock Management

  • Monitor inventory levels and inform supervisors of low, fast-moving, or out-of-stock items.
  • Assist with restocking, stock checks, and basic inventory tracking as required.

Product Knowledge

  • Stay updated on product features, pricing, promotions, and key selling points.
  • Communicate product benefits clearly and accurately to customers.

Reporting:

  • Submit daily sales, stock, and operational reports as required
  • Flag any issues, customer feedback, or operational concerns to the supervisor

Hygiene & Safety (where applicable)

  • Follow hygiene, safety, and company SOPs at all times, especially when handling products or interacting closely with customers.

Benefits:

  • Additional leave
  • Opportunities for promotion
  • Professional development

Job Requirements

Candidate Requirements

  • Age between 18–35 years old
  • Malaysian citizen
  • Minimum SPM / equivalent qualification
  • Able to communicate well in Bahasa Malaysia and basic English
  • Friendly, presentable, and customer-oriented
  • Willing to work shifts
  • Basic knowledge of cash handling and POS system is an advantage
  • Honest, punctual, and responsible
  • Able to work independently and as part of a team

Working time:

  • Morning: 10am - 6pm
  • Noon: 2pm - 10pm
  • Full day: 10am - 10pm

Job Types: Full-time, Part-time, Contract
Pay: RM1.5K - RM4K per month

Contract length: 3 months or more


Skills

Verbal Communication Skills
English Language
Malay Language

Additional Info

Company Activity

Last active - few hours ago

Experience Level

#NoExperienceNeeded

Career Level

Entry Level

Job Specialisation


Company Profile

GoGet.my-logo-image

GoGet.my

At GoGet we are People first, then Process and Product. People because we believe not only in the community that underpins the model of GoGet but that execution is our differentiator and people are necessary for this to be done well. This is what we believe eventually delivers a great product for our users and the overall community.We are a random group of people who became family and unite through our passion in...