Job Description

Join a small but growing team and make HR the quiet force that keeps everything running. Working with us at Goh Office Supplies means helping Malaysian businesses get the products or services they need while we build a friendly, reliable workplace behind the scenes. You will be part of a close-knit HR function where practical help, clear processes, and steady support matter every day.

Your role is the backbone of our people operations, keeping hiring, payroll, compliance, and engagement running smoothly. You will manage end-to-end talent administration, resolve employee queries with care, and keep records and HR systems accurate so teams can focus on serving customers. Success means fewer administrative delays, clearer HR guidance, and an office that simply works better.

Your Growth & Impact

• Advance your HR skills by managing full-cycle recruitment and onboarding processes, gaining hands-on experience with interviews, offer letters, orientation, and probation reviews.
• Strengthen your operational know-how by running payroll checks, attendance and leave tracking, and ensuring EPF, SOCSO and EIS compliance across the workforce.
• Expand your employee relations experience by drafting HR letters, supporting performance reviews, and acting as a trusted point of contact for staff concerns.
• Build program and project experience through engagement activities, training coordination with providers, HRDC submissions, and small-scale policy or ESG projects.

Job Requirements

Responsibilities

Talent acquisition & onboarding

• Manage full-cycle hiring for our small but growing team at Goh Office Supplies, from posting job ads to scheduling and running interviews.
• Prepare clear offer letters, set up employee files, coordinate orientation, and run probation reviews so new hires settle in quickly.
• Handle offboarding and exit interviews professionally to capture lessons and close employment records promptly.
• Keep candidate tracking organised and ensure hiring communications are timely and consistent.

HR operations & payroll

• Operate our HRMS for attendance, OT, leave, and claims tracking to keep records accurate and auditable.
• Perform monthly payroll checks and calculations and ensure statutory filings and contributions for EPF, SOCSO and EIS are met.
• Maintain employee records, update policies, and manage HR documentation so information is easy to access and compliant.
• Support KPI reviews and performance appraisal logistics to keep review cycles on schedule.

Employee relations, engagement & compliance

• Draft employment letters such as confirmations, warnings and disciplinary notices with clear, respectful language.
• Act as a point of contact for staff queries, resolve routine issues, and escalate complex cases to management when needed.
• Coordinate engagement activities, training sessions and HRDC submissions to maintain development and morale.
• Support compliance with Malaysian employment laws, OHSA practices, and basic ESG tasks while identifying gaps to improve processes.

Requirements

Qualifications & Experience

• Proven experience handling generalist HR duties including recruitment, onboarding, payroll support and employee relations.
• Experience working in a small or growing team is preferred, with comfort juggling administration and ad hoc HR projects.
• Familiarity with HRDC procedures and managing training provider coordination is desirable.
• Comfort in preparing HR letters, conducting probation reviews and supporting exit processes.

Hard Skills & Knowledge

• Practical use of an HRMS for attendance and payroll-related data, plus good spreadsheet skills for reconciliations.
• Working knowledge of Malaysian statutory requirements including EPF, SOCSO and EIS and routine payroll checks.
• Experience managing HR documentation, filing, and simple policy updates to keep records compliant and current.
• Familiarity with OHSA practices and basic ESG documentation or willingness to learn and support related tasks.

Soft Skills & Qualities

• Clear communicator who answers employee queries with patience and discretion while keeping managers informed.
• Strong attention to detail and organisational sense to prevent administrative delays and data errors.
• Team-oriented mindset with the ability to work independently on routine tasks and follow through on projects.
• Practical problem solver who improves simple processes and helps the office run smoothly, including supplies and wellbeing support.

Skills