Job Description

Want to bring trusted healthcare to Mandarin-speaking communities? Working with us at Goodarch Technology Sdn Bhd, you'll promote practical wellness products and help a close-knit team deliver clearer health choices across Malaysia.

You will build and scale Mandarin-first marketing campaigns, agent programs and events that grow brand awareness and sales. You will collaborate with operations, customer service and warehouse teams to turn campaigns into repeatable market wins.

• 制定并执行市场营销策略，提升公司保健产品的品牌知名度及市场占有率。 
• 协助代理开展产品推广、销售活动及业务开发，推动销售业绩增长。 
• 与代理保持良好沟通，建立长期合作关系，并确保日常营运顺畅。 
• 根据业务需要，前往外地拜访代理、支援市场活动及拓展新市场。 
• 与营运、客服及仓储团队紧密合作，协调订单处理、物流配送及售后服务。 
• 协助执行线上及线下市场推广活动，包括产品发布会、促销活动、展销会及培训课程。 
• 处理客户咨询、活动报名及线上推广相关事务，提升客户体验。 
• 收集市场资讯、分析竞争对手动态及消费者需求，并提出改善建议。 
• 定期整理市场数据及活动成效报告，持续优化营销策略。 
• 完成上级安排的其他市场推广及业务相关工作。

Your Growth & Impact

• Expand your campaign experience by leading end-to-end Mandarin online and offline promotions, from creative briefs to performance reports.
• Build strong agent relationships through regular outstation visits, events and training, sharpening your sales enablement skills.
• Elevate your analytical skills with regular market scans and campaign metrics to inform strategy and improve ROI.
• Position yourself for senior marketing or business development roles by owning projects and working closely with cross-functional teams.

Campaigns & Events

• You will plan and run Mandarin-first online and offline campaigns, including product launches, promotions, exhibitions and training sessions.
• You will coordinate creative briefs, vendors and event logistics, then track performance to refine tactics and improve ROI.

Agent & Sales Enablement

• You will support agents with product promotion, sales activities and business development while maintaining regular communication to build long-term partnerships.
• You will visit outstation agents, lead trainings and support market events to strengthen coverage and sales performance.

Operations, Service & Insights

• You will work closely with operations, customer service and warehouse teams to ensure smooth order processing, logistics and after-sales support.
• You will gather market intelligence, analyse competitor and consumer trends, prepare regular activity and performance reports, and suggest practical improvements.
• You will handle ad-hoc marketing and business tasks as assigned by your manager.

Job Requirements

• 拥有市场营销、商业管理或相关科系文凭／学士学位。 
• 具备市场营销、业务拓展、销售或客户服务相关经验者优先。 
• 有直销、保健品、快速消费品（FMCG）或零售行业经验者更佳。 
• 熟悉 Microsoft Office（Excel、Word、PowerPoint）操作。 
• 能使用电脑拼音输入法输入中文，并具备良好的中英文沟通能力。 
• 拥有交通工具，并能接受外地出差安排。 
• 具备良好的沟通、协调及人际关系处理能力。 
• 能独立工作，同时具备多任务处理能力。 
• 工作积极主动、责任感强，并乐于学习新知识。 
• 有销售经验或代理管理经验者将获优先考虑。

Qualifications & Experience

• You have a Diploma or Bachelor's degree in Marketing, Business Administration, Mass Communication or a related field.
• You have a minimum of 2-3 years experience in marketing, business development, sales support or a related role.
• Experience in healthcare, wellness, direct selling, FMCG or retail is an advantage.

Hard Skills & Knowledge

• You can read and type Chinese using a computer Pinyin input method, and communicate effectively in Mandarin and English.
• You are proficient with Microsoft Excel, Word and PowerPoint.
• You possess your own transport and are willing to travel outstation when required.

Soft Skills & Qualities

• You have strong communication, coordination and interpersonal skills.
• You can work independently, manage multiple tasks and take responsibility for projects.
• You have an analytical mindset and can collect market data, produce concise reports and recommend improvements.
• Sales or agent management experience will be an advantage.

Skills