Job Description

About GREEN-i

GREEN-i is a digital solutions company delivering integrated web, app, and digital marketing solutions for enterprise and growth-stage clients. Our work spans strategy, UX, engineering, and performance — and our delivery standards are non-negotiable.

As we grow, we are strengthening our project management and delivery engine to ensure our teams stay focused, our clients stay confident, and our leadership stays sustainable.

The Role

This is not a junior or learning role. We are looking for an experienced PMO who can step in, take ownership, and run delivery with confidence.

This is a hands-on, client-facing role focused on web and app projects. You will collaborate closely with functional leadership across design, technology, digital performance, and creative teams to ensure delivery is coordinated, accountable, and predictable. This role exists to stabilise delivery, reduce leadership overload, and raise overall execution standards across projects.

What You'lll Do?

• You are not a messenger PMO — you are expected to think, decide, and act.
• Own end-to-end delivery of web and app projects (requirements → design → development → UAT → launch → post-launch)
• Act as the primary delivery point of contact for clients and partners
• Control scope, timelines, risks, and delivery expectations
• Enforce agreed SOW, milestones, and delivery standards
• Identify scope creep early and manage it decisively
• Escalate delivery risks with clear options and recommendations
• Coordinate delivery execution with functional leads (UX, Tech, Digital Performance, Creative)
• Maintain delivery documentation, timelines, task breakdowns, and reporting
• Support leadership by keeping projects stable, predictable, and under control

Authority & Working Model

• You will work closely with the Digital Solution Manager (DSM) to ensure delivery matches the proposal and our benchmarks
• You will have authority to manage scope, timelines, and delivery discipline
• Client-caused delays or scope changes must be surfaced early with impact visibility
• Internal delivery delays are managed decisively with functional leads
• Resource risks or overload must be anticipated early and escalated for resolution
• Delivery ownership is clear — who causes the problem owns the fix.

Team Structure & Support

• You will initially report to senior leadership during onboarding
• Upon stabilisation, you will operate independently with escalation support
• You will be supported by a Junior PMO, who will report to you and learn under your guidance
• This role is designed as a lead PMO position, not an individual contributor working in isolation.

Career Progression

• This role is designed with a clear growth path: Senior PMO → PMO Manager / Head of Delivery
• We value builders, not placeholders.

Job Requirements

Experience & Background

• Malaysian only
• Minimum 4–7 years of experience in digital project management or PMO roles
• Proven experience delivering website and/or web application projects end-to-end
• Experience working in a web or digital agency environment is strongly preferred
• Strong client-facing delivery experience
• Solid understanding of UX, development workflows, UAT, and launch processes
• Comfortable operating in fast-paced, multi-project environments
• Strong ownership mindset, communication skills, and delivery discipline

Who This Role Is NOT For

This role is not suitable if you are looking for:

• A junior or learning PMO position
• A reporting-only or coordination-only role
• A role without delivery ownership or authority
• A remote position

Why Join GREEN-i

• High-impact role with real authority
• Direct involvement in shaping delivery standards
• Exposure to complex, meaningful digital projects
• Clear growth trajectory for high performers
• Collaborative leadership team that values accountability and clarity

Skills