Job Description

As we continue to grow we are setting up a warehouse and sales office in Kuala Lumpur and thus we are looking for a motivated and detail-oriented Sales Administrator to join our new and dynamic team.

The Sales Administrator will be responsible for providing administrative support to the sales team, ensuring smooth and efficient operations. This role requires strong organisational skills, attention to detail, and the ability to work individually and collaboratively in a fast-paced environment.

Job Requirements

• Documentation: Maintain and organise sales documentation, including contracts, invoices, and customer records. Ensure all documents are up-to-date and easily accessible.
• Order Processing: Handle the processing of orders with accuracy and timeliness, ensuring all necessary information is entered into the system and orders are tracked through to delivery.
• Customer Support: Respond to customer inquiries via email, providing information about products, services, and order statuses. Translate communications accurately between English and Chinese, both written and verbal.
• Inventory Management: Monitor and manage inventory levels, ensuring adequate stock is available to meet customer demand. Work closely with management to resolve discrepancies.
• Support Sales Team: Provide administrative support to the sales team, including scheduling appointments, preparing sales materials, and assisting with follow-up activities.
• CRM Management: Maintain and update the CRM system (Zoho) with accurate and current information. (We will provide CRM training)

Skills