Job Description

Welcome to the role

Ready to be the friendly backbone of a busy neighbourhood grocery? Working with us at Grocer Plus SDN. BHD., you will help keep our stores and back office running smoothly while supporting teams that serve customers every day.

Role purpose

This role is the backbone of daily operations, keeping paperwork, stock movements and communications organised so store teams can focus on customers. You will manage routine admin tasks, support inventory flows and act as a dependable point of contact across departments.

Your Growth & Impact

• Build practical retail admin experience across store and warehouse settings to strengthen your operational skill set.
• Develop Excel and data entry habits that make you the go-to person for accurate records and reporting.
• Expand your network by coordinating with store managers, suppliers and delivery teams on daily tasks.
• Improve process knowledge so you can take on larger admin or supervisory duties in future roles.

Job Requirements

Responsibilities

Daily Office & Store Admin

• Process invoices, delivery notes and basic paperwork so records stay accurate and up to date.
• Handle data entry tasks into our stock and sales spreadsheets, ensuring numbers match physical records.
• Maintain filing systems and organise documents for easy retrieval by store managers and finance.
• Support simple cash handling checks and prepare basic daily summaries for supervisors.

Inventory & Stock Support

• Count and record stock during routine checks and assist with stock adjustments when discrepancies occur.
• Coordinate with store staff to log incoming deliveries and confirm quantities against orders.
• Help prepare basic stock transfer documents between stores and warehouses to keep supplies balanced.
• Monitor expiry dates and label items for quick identification by store teams.

Communication & Coordination

• Act as a point of contact for suppliers and couriers on basic queries and delivery confirmations.
• Relay information between front-line staff and supervisors so operational issues are addressed promptly.
• Support simple scheduling tasks such as rostering backups and documenting shift changes.
• Prepare brief reports or notes summarising day-to-day admin issues for management review.

Requirements

Qualifications & Experience

• Minimum of 2 years working experience in retail admin, clerk roles or similar operations support positions.
• Secondary school pass or equivalent; certificate in office administration is an advantage but not required.
• Prior exposure to store operations, deliveries and basic cash procedures in a retail environment.
• Comfortable working in a team that supports fast-moving store needs and occasional physical tasks.

Hard Skills & Knowledge

• Proficient in data entry with strong attention to accuracy and detail.
• Working knowledge of Microsoft Excel, including basic formulas and tables for record keeping.
• Familiarity with inventory counting, stock reconciliation and simple filing systems.
• Basic understanding of invoices, delivery notes and store paperwork procedures.

Soft Skills & Qualities

• Clear communicator who keeps colleagues informed and follows up on outstanding tasks.
• Organised and reliable, able to prioritise routine tasks and meet daily deadlines.
• Patient and helpful when working with store staff, suppliers and delivery teams.
• Eager to learn practical systems and take on increasing responsibility within retail operations.

Skills