Job Description

Are you passionate about bridging the gap between technology and real-world business operations? We specialize in building customized software systems with intelligent AI integrations, primarily empowering logistics and enterprise clients to automate and scale their operations.

We are looking for an ambitious, tech-savvy Technical Project Coordinator Intern who thrives on problem-solving, system design, and client engagement. In this role, you will be the core bridge between our clients and engineering team—taking raw business challenges, converting them into feasible AI-driven system architectures, and ensuring flawless delivery.

Job Responsibilities

• Requirement Gathering & Discovery: Meet directly with clients to analyze their business workflows, pain points, and operational bottlenecks.
• Solution Architecture & Flow Design: Brainstorm feasibility, design initial system/data flows, and map out customized software and AI solutions before handing them off to the development team.
• Proposal & Documentation Drafting: Prepare clear project proposals, functional specification documents (FSD), and technical scopes to present to clients.
• Cross-Functional Bridge: Serve as the main point of contact between clients and developers, translating business needs into clear developer tasks and keeping everyone aligned.
• Timeline & Scope Management: Track milestones closely to ensure deliverables remain aligned with client requirements and project timelines.
• Quality Assurance & UAT: Perform thorough User Acceptance Testing (UAT) with an eye for UI/UX quality, edge cases, and functional standards prior to client delivery.
• Handover & Revisions: Coordinate client feedback, manage change requests, and lead smooth project handovers.
• Post-Implementation Relationship Management: Provide ongoing post-launch support and nurture long-term client relationships to identify future system enhancement needs.

Job Requirements

Job Requirements

• Currently pursuing or recent graduate with a degree in Computer Science, Information Technology, Software Engineering, Information Systems, or a related technical field.
• Strong technical foundation enabling you to evaluate feasibility, system logic, and basic API/database architecture concepts.
• Spoken and written fluency in English, Chinese, and Bahasa Melayu.
• Proficiency with workflow diagramming and UI/UX drafting tools (e.g., Figma, Claude Design, Draw.io, or similar).
• Demonstrated experience leveraging modern AI tools (e.g., Claude, ChatGPT, Gemini, etc.) to optimize daily productivity and documentation speed.

What We're Looking For

• Critical & Analytical Mindset: Ability to evaluate edge cases, dissect complex logistics workflows, and determine if a proposed system architecture actually covers all operational scenarios.
• Meticulous Attention to Detail: High standard for product quality, particularly regarding intuitive UI/UX design, flow consistency, and software completeness.
• Resourceful Problem Solver: Proactive in researching client domain challenges and coming up with practical, AI-augmented solutions.
• Strong Communication & Diplomacy: Comfortable facilitating meetings, managing expectations, and keeping communication concise and effective across WhatsApp, email, and virtual calls.

What You’ll Gain

• Direct High-Impact Exposure: Hands-on experience working directly on customized software and AI implementations for real-world enterprise/logistics operations.
• End-to-End SDLC Mastery: Complete visibility into the full software development lifecycle—from pre-sales requirement gathering to system design, development management, UAT, and post-launch maintenance.
• Solution Consulting Skills: Learn how to translate client business needs into viable, high-value solutions and pitch them effectively.
• Career Growth Pathway: High potential for conversion into a full-time position upon internship completion based on performance.

Skills