Competitive inpatient insurance & extensive annual medical benefits. Including outpatient, dental, eyesight & mental health for full-time employees

Health & Wellness Benefits

Combines the flexibility of working from home with dedicated in-office days to foster collaboration and team engagement

Hybrid Working Privileges

Work alongside a diverse, international team in a fast-paced startup culture that offers excellent opportunities for growth and learning

Global Growth & Startup Spirit

Enjoy a casual working style and comfortable office with a fully stocked pantry to keep you energised throughout the day

Great Office Environment

We provide laptops and the necessary software to ensure you have the best tools to work smarter and more efficiently

Equipped to Succeed

We provide allowances for working at the office, with additional incentives for weekend and night shifts

Incentives & Allowances

GuestReady

Company Overview:&nbsp;
GuestReady provides hospitality management services, delivering outstanding guest stays while helping property owners and professionals optimize revenue across diverse portfolios of short- and mid-term rentals. We use smart, tech-led property management to ensure seamless operations. Our booking website showcases a curated selection of homes, where guests can enjoy high-quality stays supported by our commitment to excellent service and consistency.

Company Culture:&nbsp;
At GuestReady, diversity is our superpower.
<ul>
<li>Humble Beginnings, Global Impact: We started with just 20 team members in 2016 and have grown into a team of over 300 passionate professionals today.</li>
<li>Balanced and Inclusive: We celebrate diversity in all forms. Our team is nearly a 50/50 split between men and women, and we proudly include non-binary colleagues, ensuring every voice is heard.</li>
<li>Unity in Diversity: With over 60 nationalities represented, we celebrate the unique contributions of our global family.</li>
</ul>
Join us where diversity drives creativity and success!

GuestReady Career Site: https://careers.guestready.com/jobs

<h3>🤝Better together</h3>
We are one. We succeed when we work as one team. We treat each other with kindness, courtesy, and empathy. Everyone deserves respect, irrespective of their role, personal background, and beliefs.
<h3></h3>
<h3>🔧Be systematic</h3>
We aim to provide quality experiences for our customers consistently. We achieve excellence by following our systems and processes rigorously. We continuously improve on where we are today.
<h3></h3>
<h3>🏆Own it</h3>
We expect a high degree of ownership from everyone at GuestReady, regardless of the position. You are responsible and accountable for your mission and its outcome. Embrace your project, and see it through.

<h3>🚀Drive change</h3>
We have a solution-focused can-do attitude in whatever we do. We see each problem as a challenge to find solutions. We know that where there's a will there's a way. Good is not good enough. We always aim higher. We embrace change, challenge the status quo, and think outside the box to continuously improve.

GuestReady's Values

Startup in the sharing economy, building on the success of short-term rental  companies.

📍 Location: Kuala Lumpur (Hybrid)&nbsp;
🗓️ Start Date: Immediate start preferred — we're looking for candidates who can join us within the next 1–2 weeks.&nbsp;
🎓 Who should apply: Current university students enrolled in a hospitality, business, communications, or related programme — particularly those on an industrial training (internship) semester.

🏡 <a href="https://careers.guestready.com/jobs/7556927-guest-experience-operations-intern" target="_self">Join GuestReady as a Guest Experience Operations Intern!</a>
GuestReady is a game-changer in short-term rental and hospitality management, operating in the UK, France, Portugal, Spain, and the UAE. Since 2016, we’ve been redefining the industry with cutting-edge technology and top-notch service.
We’re now looking for a Guest Experience Operations Intern to support our growing team and gain hands-on experience in hospitality operations, guest relations, and property management.
🎯 Role Overview
As a Guest Experience Operations Intern, you’ll gain hands-on experience in customer operations by supporting property damage claim resolution, guest feedback management, and service recovery initiatives. You’ll learn how to investigate cases, respond to reviews, and collaborate with internal teams to help ensure smooth and positive guest experiences.
💼 Key Responsibilities
✅ Assist in managing and processing property damage claims, including gathering documentation ✅ Assist in managing and processing property damage claims, including gathering documentation and helping track resolutions.
✅ Support the review and assessment of claim submissions for accuracy and compliance with platform policies.
✅ Help coordinate communication with owners, guests, and external partners under the guidance of senior team members.
✅ Learn how to manage guest reviews by drafting responses and ensuring professional, timely communication.
✅ Shadow service recovery processes to understand how guest concerns are addressed and resolved.
✅ Gain exposure to cross-team collaboration with operations, finance, and customer support.
✅ Develop organisational and analytical skills by maintaining accurate records for reporting.
🎁 Perks &amp; Benefits
🏡 Hybrid work flexibility – balance work and life your way. 🚀 Be part of a fast-growing company in the travel industry. 🌍 Work in a dynamic, multicultural team. 📚 Opportunities for learning and career development. 🧘 Focus on wellbeing with supportive activities.
🙌 Join Us on This Exciting Journey!
Even if you don’t tick every single box, we encourage you to apply! If you’re a 70% match, we’d still love to hear from you — many skills can be learned on the job.
🌈 Diversity &amp; Inclusion
At GuestReady, we celebrate diversity and are proud to be an equal-opportunity employer. We value unique talents and perspectives and welcome applicants from all backgrounds — regardless of race, gender, religion, sexual orientation, disability, age, or culture.
Let’s build something amazing together! 🚀

This job is an Internship as a Guest Experience Operations Intern in Kuala Lumpur. You might like this job because you&#x27;ll dive into the hospitality industry, helping improve guest relations and gain valuable experience in a flexible, supportive environment.

Kerja ini adalah untuk menjadi Internship Guest Experience Operations Intern di GuestReady. Anda mungkin berminat dengan kerja ini kerana anda akan mendapat pengalaman langsung dalam operasi hospitaliti, pengurusan harta, dan hubungan tetamu. Ini adalah peluang hebat untuk belajar dan berkembang dalam industri penginapan yang sedang berkembang pesat!

English Language

Guest Relations

Hospitality

📍 Location: Kuala Lumpur (Hybrid)_
🗓️ Start Date: Immediate start preferred — we're looking for candidates who can join us within the next 1–2 weeks._
🎓 Who should apply: Current university students enrolled in a hospitality, business, communications, or related programme — particularly those on an industrial training (internship) semester.

🏡 Join GuestReady as a Guest Experience Operations Intern!
GuestReady is a game-changer in short-term rental and hospitality management, operating in the...

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