Operations & Customer Service Intern PAID >3months

GuestReady

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RM 1500 - RM 2500

Jalan Kia Peng

Full-Time

Job Description

This internship is a part customer service/ part operations role which will suit someone wanting to get some experience at a fast paced startup. We are looking for some help over the summer so ideally, you will be looking for an internship over the next 3-6 months, which could potentially turn into a full-time position. Please tell us your favorite place you have traveled in your cover letter (this will show you not just applied without reading the job spec)

Responsibilities (non-concluding):

• Assisting the operations team with running the day to day running of the business

• Scheduling laundry and cleaning services and making sure everything runs on time
• Coordinating cleaning staff/ contractors and meet and greeters all over London

• Meeting guests and checking them into homes

• Dealing with guest communications before, during and after stay and dealing with any issues in the home
• Arranging and supervising maintenance staff and finding cost effective solutions to complex problems

Job Requirements

Requirements for the role:

• We are a startup so we need someone who is confident and isn’t afraid of getting stuck in. We are still developing our processes and so there is plenty of room for new ideas

• Needs to be a good problem solver with lots of common sense
• Confident and personable, service is a big part of our business so we need someone that loves to give great customer service.

• Multitasker, organized and able to manage time efficiently
• Detail oriented, strong focus on quality

• We are a 24/7 business so the person needs to have no qualms about working on a 7 day roster and shift work.

• Interest in startups and the sharing economy is a big plus

Benefits:
• Work with multicultural and multiracial team members

• Fun & casual working atmosphere with international mindset

• A team of experienced entrepreneurs who have successfully built companies before

• A dynamic work environment with flat hierarchies and space for your own ideas

This is a paid internship.

Company Benefits

Remote Working

Work from home, the office, or anywhere in the world!

Start-up spirit!

Exposure to the fast-paced world of high-tech start-ups, with excellent growth opportunities

Multi-cultural team

Work with multicultural team members and international teams, spread across the globe

Growth opportunities

There's always something new happening at GuestReady every day where you'll learn and grow, together!

Casually casual

Casual working environment in a cool office

Laptops provided

Leveraging technology and softwares to work smarter! (Only applicable for certain positions)

Additional Info

Company Activity

Last active - 1 week ago

Experience Level

0 - 7 Years of Experience

Job Specialisation

Clerical, Administrative & Secretarial

Company Profile

GuestReady

GuestReady is a globally leading short-term rental management and hospitality company providing great services to property owners and amazing stays to guests. We are currently operating in the United Kingdom, France, Portugal, Spain and the United Arab Emirates, and we are growing fast. Launched in 2016, with over 1.6 million guest nights sold, generating over €60 million in rental income and managing a portfolio worth over €1 billion, GuestReady is a company on the rise.

At GuestReady, our purpose is to revolutionise the short-term rental industry through innovative technology and a commitment to hospitality. We empower landlords to turn their investments into profitable sources of income by streamlining the rental process from start to finish. From creating listings across multiple platforms to managing guest communications, housekeeping, key exchange, and price optimisation, our team of experts handle every aspect of the rental experience, freeing landlords from the hassle and stress of property management. Our mission is to bring the tradition of hospitality to the short-term rental market and provide peace of mind for our valued clients.

Operations & Customer Service Intern PAID >3months

GuestReady

RM 1500 - RM 2500

Jalan Kia Peng

Full-Time

This job is no longer available