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This job is all about helping customers feel supported through WhatsApp, calls, and social media. You might like this job because you get to solve problems, share product knowledge, and work closely with a fun team!
Job Description
- 客户服务：通过 WhatsApp、电话和社交媒体平台，为客户提供支持性且友好的服务。
- 问题处理：有效地处理并解决客户的咨询与问题。
- 产品知识：深入了解公司的产品与服务，并向客户进行详细讲解。
- 记录维护：完成每日销售报告，并在必要时进行跟进。
- 反馈收集：收集客户反馈，并回复评价与评论。
- 团队合作：与团队成员紧密合作，以提升整体工作效率。
Job Requirements
- 普通话能力：必须具备良好的普通话沟通能力。
- 工作经验：具备相关客户服务经验者优先考虑。
- 沟通能力：拥有优秀的口头及书面沟通能力。
- 问题解决能力：能够迅速识别问题并提供有效解决方案。
- 适应能力：具备多任务处理能力，能够灵活应对不同工作需求。
- 技术能力：熟悉电脑操作及客户服务相关软件。
- 团队合作：具备良好的团队合作精神，能够营造积极向上的工作氛围。
Skills
Customer Service
Sales
Teamwork
Problem Solving
Company Benefits
Perks
EPF, EIS, SOSCO, Annual Leave and Medical Leave, etc
Location
MRT and Restaurants nearby to settle all your needs
Facilities
Facilities available at rooftop - Gym, Basketball Court, etc
Additional Info
Company Activity
Last active - few hours ago
Experience Level
1 - 3 Years of Experience
Career Level
Entry Level
Job Specialisation
Company Profile
HAMEL MARKETING SDN BHD
Since its establishment in 2012, HAMEL has been a leader in providing top-quality installation services, specializing in car window tinting, coating, detailing, paint protection film, and windscreen replacement. With over a decade of experience, we have earned a reputation for excellence and reliability in the automotive service industry.
At HAMEL, our mission is to deliver the highest standard of service to every...