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Internship E-Commerce Operations Intern

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This job is an Internship E-Commerce Operations Intern role in a skincare brand. You might like this job because it's a hands-on experience in a fast-paced environment, helping with order fulfillment and keeping stock organized. Perfect for beauty enthusiasts!

RM 800 - RM 1000

Atria Sofo Suites, Petaling Jaya, Selangor

Job Description

We’re seeking a proactive and detail-oriented E-Commerce Operations Intern to join our growing team! If you're passionate about the beauty industry and want hands-on experience in the day-to-day operations of a fast-paced skincare brand, this is the perfect opportunity for you.

Key Responsibilities:

  • Assist in order fulfillment by processing, packing, and shipping online orders efficiently and accurately
  • Maintain and manage inventory levels, ensuring stock availability and proper recording
  • Coordinate with suppliers and vendors to manage stock deliveries and conduct product quality control checks
  • Support the Operations team in streamlining operational processes and procedures
  • Assist with stockist account management, including coordinating deliveries to retail partners
  • Track and resolve customer inquiries related to orders, shipments, and returns
  • Help keep storage and stock areas well-organized and compliant with operational standards
  • Prepare operational reports on order fulfillment, stock levels, and supply chain efficiency
  • Contribute to improving packaging processes to enhance customer satisfaction

Job Requirements

Requirements:

  • Currently pursuing or recently graduated with a degree in Operations Management, Business Administration, or a related field
  • Strong organizational and time-management skills
  • Excellent attention to detail
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office and Excel
  • Passion for skincare and beauty products is a plus!

Skills

Detail Oriented
Effective Communication
Inventory Management
Time Management
Organizational Skills
Customer Service
Customer Support

Company Benefits

Subsidised Parking

We help cover your parking costs, making your commute easier and more affordable. We've got you covered!

Fitness

Enjoy our on-site swimming pool and gym—fitness perks to keep you refreshed and active. Dive in or work out anytime to stay healthy and energised!

Team Outings

We believe in building strong connections and a fun, collaborative environment outside the office. Be part of a team that plays hard together!

Appreciation Gift Cards

Enjoy quarterly gift cards as a thank-you for your hard work. Treat yourself every few months—because we appreciate and value our team!

Medical Leave

Take time off for health needs. We support your well-being and ensure you have the space to recover and focus on your health.


Additional Info

Company Activity

Last active - few days ago

Experience Level

#NoExperienceNeeded

Career Level

Internship


Company Profile

Handmade Heroes Malaysia-logo-image

Handmade Heroes Malaysia

Founded in 2015 by co-founders Lynsey, Isabella and Cai Jin, Handmade Heroes was at its’ time one of the first truly natural skincare brands in the region pioneering clean beauty. Handmade Heroes is committed to making quality, natural and effective skincare affordable and accessible to everyone. Handmade Heroes has since won multiple skincare awards from Harper’s Bazaar, Women’s Weekly and Cleo Magazine, and...