We help cover your parking costs, making your commute easier and more affordable. We've got you covered!

Subsidised Parking

Enjoy our on-site swimming pool and gym—fitness perks to keep you refreshed and active. Dive in or work out anytime to stay healthy and energised!

Fitness

We believe in building strong connections and a fun, collaborative environment outside the office. Be part of a team that plays hard together!

Team Outings

Enjoy quarterly gift cards as a thank-you for your hard work. Treat yourself every few months—because we appreciate and value our team!

Appreciation Gift Cards 

Take time off for health needs. We support your well-being and ensure you have the space to recover and focus on your health.

Medical Leave 

Handmade Heroes Malaysia

<div>Founded in 2015 by co-founders Lynsey, Isabella and Cai Jin, Handmade Heroes was at its’ time one of the first truly natural skincare brands in the region pioneering clean beauty.&nbsp;</div><div><br></div><div>Handmade Heroes is committed to making quality, natural and effective skincare affordable and accessible to everyone. Handmade Heroes has since won multiple skincare awards from Harper’s Bazaar, Women’s Weekly and Cleo Magazine, and has expanded beyond the shores of Asia to the United States and Europe.</div><div><br></div><div>Handmade Heroes is HALAL certified and operates on a policy against animal testing and is certified cruelty free by PETA.&nbsp;<br><br><br><br><br></div><div><br></div>

About Handmade Heroes

<div>We are a tight knit team that works closely together to make a positive impact on people's self-care routine. Our team is passionate and driven to educate and offer people an all natural beauty alternative to complement their day-to-day life.&nbsp;<br><br>Our days are filled with creativity, ideas and lots of coffee (&amp; snacks!). We value feedback and inputs that will fuel not only the company's growth, but also yours. Our new team member will be expected to learn and master the day-to-day role while also being willing to step out of one's comfort zone to get the job done.&nbsp;<br><br></div>

How is life at Handmade Heroes? 

<p>&nbsp;<strong>Position Overview:</strong></p>
<p>You will be responsible for maintaining the brand’s social channels, ensuring our in-market visual is appealing and eye-catching, and adopting content trends relevant to our audience. This role includes planning, creating, and executing highly engaged, innovative social media and digital content across all social media platforms and amplifying brand awareness.</p>
<p></p>
<p><strong>Responsibilities:</strong></p>
<p><strong>Social Media Strategy Development</strong></p>
<ol>
<li>Conduct market research on skincare trends, consumer behaviour, and competitors.</li>
<li>Assist in developing social media strategies, defining key platforms and content pillars.</li>
<li>Help set clear, measurable goals for engagement and growth.</li>
<li>Support the creation and execution of social media campaigns for marketing initiatives and product launches.</li>
<li>Stay updated on social media trends and platform updates to keep the brand relevant.</li>
<li>Manage and track social media budgets to maximise ROI.</li>
</ol>
<p></p>
<p><strong>Content Creation &amp; Management</strong></p>
<ol>
<li>Develop creative content strategies to showcase products and build brand awareness.</li>
<li>Film, edit, and upload engaging short-form content across platforms (Instagram, TikTok, Facebook).</li>
<li>Plan and maintain a monthly/quarterly content calendar.</li>
<li>Write compelling, on-brand captions for social media posts.</li>
</ol>
<p></p>
<p><strong>Community Engagement</strong></p>
<ol>
<li>Monitor and respond to comments, messages, and tags to foster positive interactions.</li>
<li>Build and engage the community, driving brand loyalty through active participation.</li>
<li>Plan and execute social media activations and events.</li>
<li>Collect and analyse audience feedback to inform product development and customer service improvements.</li>
</ol>
<p></p>
<p><strong>Performance Analytics &amp; Reporting</strong></p>
<ol>
<li>Track and analyse key social media metrics using tools like Facebook Insights and Instagram Analytics.</li>
<li>Prepare monthly reports with insights and recommendations.</li>
<li>Use data-driven insights to refine content and strategy for better performance.</li>
</ol>
<p></p>
<p><strong>Cross-Functional Collaboration</strong></p>
<ol>
<li>Work with the marketing team to align social media strategies with broader campaigns.</li>
<li>Collaborate with the product team to develop content for new launches.</li>
<li>Coordinate with customer service to address product-related inquiries.</li>
<li>Contribute creative ideas in brainstorming sessions for campaigns and promotions.</li>
</ol>
<p></p>
<p><strong>Crisis Management</strong></p>
<ol>
<li>Assist in implementing a social media crisis response plan.</li>
<li>Monitor platforms for potential risks and address issues in real-time to protect the brand’s reputation.</li>
</ol>
<p></p>

This job is a Social Media Executive, where you&#x27;ll create eye-catching content and connect with the audience on platforms like Instagram and TikTok. You might like this job because you’ll use creativity to shape brand stories and engage a community!

Time Management

Detail Oriented

Content Creation

Content Development

Content Strategy

Social Media Marketing

Social Media Management

Social Media Strategy

Google Workspace

Marketing Communications

 Position Overview:
You will be responsible for maintaining the brand’s social channels, ensuring our in-market visual is appealing and eye-catching, and adopting content trends relevant to our audience. This role includes planning, creating, and executing highly engaged, innovative social media and digital content across all social media platforms and amplifying brand awareness.

Responsibilities:
Social Media Strategy Development



-Conduct market research on skincare trends, consumer be...

Social Media Executive

Handmade Heroes Malaysia