Job Description

HANS is an award-winning professional services group operating in Malaysia, Labuan and the UAE. The Client Service Assistant will support Business Consultants in delivering client service by preparing and organising client documentation, coordinating application processing, maintaining client records in digital systems, and responding to client enquiries.

Responsibilities

• Assist Business Consultants in compiling, preparing, and organizing corporate client documentation.
• Follow up with clients on outstanding paperwork and required information.
• Review documents carefully for accuracy, completeness, and proper filing.
• Coordinate with internal teams to ensure the smooth processing of client submissions and business forms.
• Maintain and update client records accurately within our internal CRM/database.
• Respond to client enquiries professionally and promptly.
• Monitor deadlines and follow up on pending administrative matters.

Job Requirements

Qualifications

• Diploma or degree holders in Business Administration, Corporate Administration, or any relevant discipline.
• Fresh graduates and candidates with limited working experience are welcome.
• Meticulous, organized, responsible, and highly attentive to detail.
• Positive attitude, good communication skills, and a willingness to learn.
• Able to multitask and follow up independently.
• Proficient in standard office software (e.g., MS Word, Excel) and comfortable navigating internal database tools.
• Willing to travel and work on weekends and after office hours when required.

Skills