Job Description

  Sale & Admin Job Scope
A. Sales-Related Responsibilities

1. Sales Enquiry & Customer Service

•  Attend to walk-in, phone, and online enquiries.
•  Provide property details, pricing, and project information to potential buyers.
•  Maintain good customer relations and follow up with prospects.

1. Sales Documentation & Processing

•  Prepare and issue booking forms, offer letters, sales & purchase (S&P) agreements, and receipts.
•  Coordinate with purchasers, solicitors, and bankers for loan and documentation matters.
•  Ensure all sales documents are complete and properly filed.

1. Sales Monitoring & Reporting

•  Update and maintain sales tracking systems (unit sold, available, on-hold).
•  Prepare daily/weekly/monthly sales reports for management.
•  Monitor progress of S&P signing, loan disbursement, and collection status.
  4. Marketing Support
•  Assist in launching events, exhibitions, and roadshows.
•  Help prepare sales kits, brochures, banners, and other marketing materials.
•  Coordinate with marketing team for promotional activities and customer database updates.

1. Customer Handover & After-Sales
    

B. Administrative Responsibilities

1. Office Administration

•  Handle correspondence, filing, and document control.
•  Prepare letters, memos, and meeting minutes.
•  Manage schedules, appointments, and communication with external parties.

1. Sales Office Support

•  Maintain stock of office and marketing materials.
•  Ensure sales gallery, show units, and display materials are in good condition.
•  Coordinate with vendors, contractors, or agents for maintenance or supplies.

1. Coordination Between Departments

•  Liaise with finance, project, and legal departments to ensure smooth sales and administrative flow.
•  Follow up on payment collection and project progress updates.
•  Update management on issues or delays involving purchasers or external parties.

1. Record & Data Management

•  Maintain purchaser database and unit availability list.
•  Archive all sales-related documents (booking, SPA, correspondence).
•  Ensure confidentiality and accuracy of information

Job Requirements

  Sale & Admin Job Scope
A. Sales-Related Responsibilities

1. Sales Enquiry & Customer Service

•  Attend to walk-in, phone, and online enquiries.
•  Provide property details, pricing, and project information to potential buyers.
•  Maintain good customer relations and follow up with prospects.

1. Sales Documentation & Processing

•  Prepare and issue booking forms, offer letters, sales & purchase (S&P) agreements, and receipts.
•  Coordinate with purchasers, solicitors, and bankers for loan and documentation matters.
•  Ensure all sales documents are complete and properly filed.

1. Sales Monitoring & Reporting

•  Update and maintain sales tracking systems (unit sold, available, on-hold).
•  Prepare daily/weekly/monthly sales reports for management.
•  Monitor progress of S&P signing, loan disbursement, and collection status.
  4. Marketing Support
•  Assist in launching events, exhibitions, and roadshows.
•  Help prepare sales kits, brochures, banners, and other marketing materials.
•  Coordinate with marketing team for promotional activities and customer database updates.

1. Customer Handover & After-Sales
    

B. Administrative Responsibilities

1. Office Administration

•  Handle correspondence, filing, and document control.
•  Prepare letters, memos, and meeting minutes.
•  Manage schedules, appointments, and communication with external parties.

1. Sales Office Support

•  Maintain stock of office and marketing materials.
•  Ensure sales gallery, show units, and display materials are in good condition.
•  Coordinate with vendors, contractors, or agents for maintenance or supplies.

1. Coordination Between Departments

•  Liaise with finance, project, and legal departments to ensure smooth sales and administrative flow.
•  Follow up on payment collection and project progress updates.
•  Update management on issues or delays involving purchasers or external parties.

1. Record & Data Management

•  Maintain purchaser database and unit availability list.
•  Archive all sales-related documents (booking, SPA, correspondence).
•  Ensure confidentiality and accuracy of information

Skills