Haven Highland Sdn. Bhd.

We are currently seeking a dynamic and guest-focused individual to join our team as a Hotel Receptionist. The Hotel Receptionist serves as the primary point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out experience. This role is crucial in maintaining the high standards of hospitality our guests expect.&nbsp;

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<ol>
<li>Greet guests upon arrival with a warm and welcoming demeanor, providing information about hotel amenities and services.</li>
<li>Efficiently handle guest check-ins and check-outs, processing payments, and issuing room keys.</li>
<li>Respond promptly to guest inquiries and requests, providing accurate information and assistance to enhance their stay.</li>
<li>Manage reservations, including booking and cancellations, ensuring accuracy and timely communication with guests.</li>
<li>Coordinate with housekeeping and maintenance staff to ensure rooms are clean, well-maintained, and prepared for guest arrival.</li>
<li>Maintain a clean and organized front desk area, including the lobby and surrounding areas.</li>
<li>Handle guest complaints and concerns professionally and escalate issues to management as needed.</li>
<li>Assist with administrative tasks, such as answering phones, handling mail, and processing paperwork.</li>
</ol>

This job is a Hotel Receptionist at Hotel Brynton in Cameron Centrum. You might like this job because you get to greet guests warmly, handle check-ins efficiently, and assist guests to enhance their stay, all while maintaining high hospitality standards.

Hotel Reservation Systems

Hotel Operations

Online Hotel Reservations

Microsoft Excel

Microsoft Office

We are currently seeking a dynamic and guest-focused individual to join our team as a Hotel Receptionist. The Hotel Receptionist serves as the primary point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out experience. This role is crucial in maintaining the high standards of hospitality our guests expect. 

 



-Greet guests upon arrival with a warm and welcoming demeanor, providing information about hotel amenities and services.

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Receptionist at Hotel Brynton in Cameron Centrum

Haven Highland Sdn. Bhd.

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Haven Highland Sdn. Bhd.