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- Greet guests, run check-ins/outs, answer calls and emails, handle requests and escalate issues.
- Join a busy hotel front-of-house team.
- Build hands-on skills processing payments, managing reservations and using the hotel management system!
RM 500 - RM 1000
Johor Bahru, Johor
Internship
Be an early applicant
Job Description
- Welcome guests with a warm and professional attitude.
- Assist with guest check-in and check-out procedures.
- Answer phone calls, emails, and reservation enquiries.
- Provide accurate information about hotel facilities and services.
- Handle guest requests and escalate issues when necessary.
- Assist in processing payments and issuing receipts.
- Maintain accurate guest records using the hotel management system.
Job Requirements
- Currently pursuing a Diploma or Bachelor's Degree in Hospitality, Tourism, Hotel Management, or a related field.
- Good communication skills in English and Bahasa Malaysia.
- Knowledge of Mandarin is an added advantage.
- Friendly, positive, and customer-focused personality.
- Willing to work shifts, weekends, and public holidays.
- Basic computer skills (Microsoft Office).
- Eager to learn and work in a fast-paced environment.
Skills
Verbal Communication Skills
Customer Service
Time Management
Problem Solving
Microsoft Office
Company Benefits
Leave
Annual Leave, Hospitalization, Medical Leave
Team
Great team work and work culture
Career Development
The best training ground for hospitality
Healthcare
Subsidized medical coverage is available
Additional Info
Company Activity
Last active - few hours ago
Experience Level
#NoExperienceNeeded
Career Level
Internship
Job Specialisation
Company Profile
HAVONA HOTEL SDN BHD
Stay by the Hour, Rest through the Night
We offers comfort, convenience, and great value, proudly recognized as one of the best budget hotel chains in the hearts of Johor. Strategically located across key areas including Johor Bahru CIQ, Mount Austin, Plentong, Taman Tropika Kulai, Bandar Putra, and Permas Jaya, we are well-positioned for both business and leisure travelers seeking a simple, comfortable, and...