Hotel Spa Receptionist (Night Shift)

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This job is for a Hotel Spa Receptionist during the night shift. You might like this job because you’ll welcome guests, share spa info, and manage bookings while enjoying a calm atmosphere after hours. Plus, you’ll help boost spa sales!

RM 2300

Kuala Lumpur

Job Description

 Job description:

Guest Service & Front Desk Operations

  • Greet guests.
  • Provide detailed information on spa services, treatments, promotions, and operating hours.
  • Handle guest inquiries, bookings, and cancellations via phone, walk-in, or online channels.
  • Promote and up sell spa treatments, products, and packages to maximize revenue.

Night Shift Duties

  • Handle walk-in guests and bookings.
  • Ensure all daily transactions, reports, and records are accurately completed before closing.
  • Assist in end-of-day reconciliation and ensure cash and credit transactions are properly balanced.


Job Requirements

Requirements

  • Minimum SPM or equivalent; Diploma in Hospitality or related field preferred.
  • Previous experience in a hotel, spa, or wellness center front desk is an advantage.
  • Excellent communication and customer service skills.
  • Able to work independently with minimal supervision during night hours.
  • Fluent in English and Bahasa Malaysia; Mandarin or other languages an added advantage.
  • Willing to work night shifts, weekends, and public holidays.
  • 5 Days work with 2 days off on weekdays 
  • work till 6am

Skills

Customer Service
Independent Thinking
Self-Starter
Self-Discipline
Self Organization
Cashiering

Additional Info

Company Activity

Last active - few hours ago

Experience Level

#NoExperienceNeeded

Career Level

Non-Executive

Job Specialisation


Company Profile

Health world spa and massage -logo-image

Health world spa and massage