This job is for a Client Support Specialist (CSS) who responds to inquiries from stakeholders regarding healthcare services. You might like this job because it offers a contract role with a salary range of RM2000-RM3000, rotating shifts, and the opportunity to resolve stakeholder challenges in a professional manner.
RM 2000 - RM 3000
Client Support Specialist (CSS) responds to stakeholders (corporate HR, employees, service providers ranging from GP, Dental, Optical, and Specialist Clinics or Hospital) inquiries via company communication channels (email, phone call and etc) to make sure that any challenges they are experiencing to be resolved. Client Support Specialist shall report all important stakeholders' concerns to the Client Happiness Lead for effective and prompt resolution of the stakeholders’ matters in a professional manner as required by the company.
Contract Role: 24 Months (renewable)
Salary Range: RM2000-RM3000
Rotating shift including weekends and public holidays
2 shifts daily (6AM-3PM & 2PM-11PM)
5 days work, 2 days off
Outpatient, Outpatient Specialist, and Insurance are all covered. Yearly Flu Vaccination for all our employees!
You will have the option to choose your own benefits from cashless dental and optical, fitness subsidy, mental health, and health screenings!
Remote Working and Remote Working Subsidy is given to Group Level employees.
We do emphasize on continuously upskilling and encourage employees to learn through sharing.
Flexibility in the workplace allows employers and employees to make arrangements about working conditions that suit them.
98 days of Maternity Leave and 14 days of Paternity Leave. We do know that fathers play a very important role in parenting too.
Last active - few days ago
0 - 1 Years of Experience
Customer Service, Operations & Admin, Other