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Dispatcher 1

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This job is a Dispatcher 1 role involving managing tanker loading operations, providing technical assistance during disruptions, and supporting the team during emergencies. You might like this job because it offers the opportunity to handle challenging situations and ensure smooth operations in critical scenarios.

Undisclosed

Malaysia, Kuala Lumpur

Job Description

Role


Duties & Responsibilities
1. To manage tankers loading operations including communication with customers/drivers on lifting orders and timing, at PDI gantry for HRC products through interfacing with loading programs (SAP, OMEGA system and etc).
2. To monitor and provide technical assistance during escalation process when loading operations are disrupted.
3. To support PDI team in case of loading system malfunction and support to response to abnormal situation and emergencies.
4. To conduct business in accordance with HRC’s Statement of General Business Principles & Policies.


Job Requirements

Job Requirements
• To perform dispatch activities for terminal loading operations including printing of Bulk Loading Instructions (BLI), security seals recording and dispatching, Delivery Note (DN) or Bill of Lading (BOL) and all other related documentation or items.
• To investigate all inconsistent deliveries in order to ensure that the right quantity is invoiced to the right customer.
• To ensure GSAP system on the loading status is updated accordingly when a transaction completed.
• To segregate BOL accordingly for billing.
• To investigate and resolve timely on all in inconsistencies in loaded and delivered quantities.
• To promptly communicate any inconsistencies in scheduling to the scheduling / WMI team.
• To participate in all regular HSSE meetings, gantry STM and ensure integrity of documents.
• To be part of the terminal firefighting, emergency response/oil spill management team and shall participate in the required training/drills.
• To support and participate in audit and reviews of the terminal.
• To ensure and comply with the procedure for an effective hand-over activity between an outgoing and incoming staff.
• To act as backup to normal hour GOC if there is a need to do so.
• To perform all other general administrative duties as and when required.
• To perform any other task as and when required by the Gantry Operation Controller.
• To have knowledge on gantry operation troubleshooting (guide provided).
• To perform gantry sampling during off-support hours (between 22:00 till 6:00) whenever there is change of loading tank as quality assurance.
• To provide technical advice and assistance to CCB (STL) when loading operation is disrupted during off-support hours (between 22:00 till 6:00) using the provided guide.
• To execute gantry manual loading process in case of disruption to OMEGA system and vendor unable to resolve within stipulated time.


Company Benefits

Medical Benefits

Annual limit is RM4,000 per family

Wellness Support

Annual wellness reimbursement up to RM800 per annum

Optical & Dental

An annual reimbursement up to RM1,000 is allowable to cover for dental and optical expenses incurred by employee and eligible family members.

Childcare Support

Monthly subsidy up to RM150 per child (Age: 3 months to 6 years) to employees who send their child to licensed Childcare center.

Continuing Education

We provide confirmed employees Continuing Education Scheme for courses relevant to the business and recognized by approved institutes of learning.

Service Qualification

<10 years, 20 days; >10 years, 25 days


Additional Info

Company Activity

Last active - few hours ago


Company Profile

Hengyuan Refining Company Bhd-logo-image

Hengyuan Refining Company Bhd

Fueling a Sustainable Future Hengyuan Refining Company Berhad (formerly known as Shell Refining Company (Federation of Malaya) Berhad) (HRC) was incorporated in 1960. HRC was listed on the Main Board of the then Kuala Lumpur Stock Exchange (now known as the Main Market of Bursa Securities) in 1962. HRC's refining operations began in 1963 with a single crude distiller operating at a capacity of 20,000 barrels per day...