Job Description

Ready to learn how Cloud ERP with AI drives real change for businesses? Come join our team and get hands-on experience working with us at High Pines Training and Consultancy Sdn Bhd, where we help Malaysian organisations adopt cloud systems, streamline operations, and train teams to use new tools effectively.

As a Sales & Marketing Intern for Cloud ERP you will be a builder: you will create and scale lead pipelines, shape marketing content, and support outreach that turns interest into qualified conversations. You will work closely with sales, trainers, and our marketing lead to run campaigns, keep the CRM clean, and help measure what works.

Your Growth & Impact

• Build targeted prospect lists and open first contact by phone and email to create a steady pipeline for our Cloud ERP offerings.
• Develop clear qualification notes and update the CRM after each interaction so our sales team receives ready-to-act leads.
• Strengthen campaign execution by drafting social copy, adapting templates, and preparing simple visuals that match our training and consultancy tone.
• Expand your analytical skills by preparing basic reports and dashboards that show outreach progress and highlight high-potential accounts.
• Gain real consultancy exposure by coordinating with trainers and consultants, collecting campaign feedback, and suggesting practical improvements for future outreach.

Job Requirements

Responsibilities

Lead generation & outreach

• You will research target accounts, map decision makers, and open initial contact by phone and email to spark interest in our Cloud ERP with AI solutions.
• You will qualify inbound and outbound prospects with clear discovery questions and record outcomes in the CRM.
• You will represent High Pines Training and Consultancy Sdn Bhd professionally during outreach and pass qualified leads to the sales team.

Data & CRM management

• You will maintain and update contact lists and lead records to keep the database accurate and useful.
• You will prepare simple reports and dashboards to show lead progress and outreach results to the team.
• You will use spreadsheets and CRM tools to prioritise follow-ups and flag high-potential accounts.

Marketing support & content

• You will support marketing activities and projects, coordinating tasks and tracking milestones to keep campaigns on schedule.
• You will assist with creative needs by drafting social copy, adapting templates, and preparing basic visuals for online use.
• You will collect campaign feedback and suggest practical adjustments to improve lead quality and engagement.

Requirements

Qualifications & Experience

• Currently studying or recently graduated with a degree in Marketing, Business Studies, or a related tertiary course.
• Any internship or hands-on project experience in sales outreach, marketing support, or CRM work will help you hit the ground running.
• Comfort with a consultancy setting and interest in Cloud ERP solutions is preferred.

Hard Skills & Knowledge

• Good command of spoken and written English; ability to converse in Mandarin is a plus.
• Basic proficiency with MS Excel or Google Sheets and familiarity with CRM platforms for data entry and simple reporting.
• Experience or willingness to use basic design tools such as Canva for marketing assets is useful.

Soft Skills & Qualities

• Strong communication style that is polite, resilient, and comfortable on outreach calls.
• Ability to set priorities, manage time, and meet deadlines while handling multiple tasks.
• Curious attitude, open to feedback, and able to collaborate well with sales and marketing colleagues.

Skills