To deliver onsite technical support that involve installation, configuration and maintenance task around Unix platforms.
Identify errors, technical problems an determine most suitable solutions to provide exceptional customer support.
Report to senior management.
Communicate and coordinate proficiently with customer requirements and provide long term process/service improvement plans.
Job Requirements
Bachelor Degree in Computer Information Systems or relevant field.
Possess at least 3 years of working experience in related field.
Good coordination skills and able to take initiative.
Must be able to travel within Klang valley to client site.
Have good proficiency when it comes to operations management such as change management, problem management, incident management and etc.
Technical requirements as follows:
Must have excellent knowledge in AIX technologies such as PowerHA, LPAR/PowerVM, HMC VIO and Virtualization mainly on installation, configuration and troubleshooting.
Commodity server hardware such as rackmounts, blade and enclosures.
OS Systems (AIX, AS400, Linux).
Virtualization Technology such as VMware/Hyper-V.
Storage Arrays such as HP 3PAR, HP MSA, IBM Storwize, IBM DS, NetApp.
San Switches (Brocade, MDS).
Backup technologies (Commvault, TSM, Data Protector).
IBM RHEL, AIX and Oracle Solaris OS, Clustering Product Certification, Storage, Backup and Middleware training or certification preferred.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 7 Years of Experience
Job Specialisation
General IT, Others, Telecommunications Engineering