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CS Talent Wanted. From Support Agent to Head of CX. (Salary RM 2,500 - RM 18,000+)

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This job is your gateway to exciting customer service roles from agents to managers, offering RM2,500 - RM18,000+. You might like this job because it connects you directly with companies that value your communication skills.

RM 2.5K - RM 18K

Selangor,

Job Description


A simpler way to find a company that values you.
Customer service is tough. You are the voice of the company, handling problems and keeping people happy. You deserve a role that rewards that patience and skill, without the hassle of a complicated job search. You’d rather be solving customer issues than solving the puzzle of job applications.


This isn’t a single vacancy.
It’s one application that connects you with BPOs, tech companies, and service brands looking for great communicators.


Maybe you’re:

  • A Customer Support Agent handling calls and chats,
  • A Team Leader who knows how to manage KPIs and motivate a squad, or
  • A CX Professional ready to build customer journeys and strategy.


Wherever you are in your career, this is the place to get noticed.


What you can earn
Roles vary from contact centers to client success management. Here’s a rough guide:

  • CS Representative / Agent: RM2,500 – RM4,500 + Allowances
  • Team Leader / Supervisor: RM5,000 – RM8,000
  • CS Manager / Operations Manager: RM8,000 – RM14,000
  • Head of Customer Experience (CX): RM15,000 – RM18,000+


Who we’re looking for
We match talent across areas like:

  • Call Center & Contact Centre
  • Technical Support (Helpdesk)
  • Customer Success & Account Management
  • Live Chat & Email Support
  • Quality Assurance & Training


How it works

  • Apply to this post — this adds you to our priority talent pool.
  • Get headhunted — our Headhunter team actively uses this list. When they see a strong fit (especially for language speakers), they’ll reach out.


Why join this pool?

  • Access roles you won’t see on job portals.
  • Increase your chances of being approached instead of doing all the chasing.
  • Stay open to opportunities without actively job-hunting.


A quick note
 


This is an evergreen listing. Good service is the competitive advantage for most modern companies. Even if you’re not actively looking, being in the pool keeps your options open for better shifts or better pay.


Ready when you are.
 

If you’re exploring what’s next, click Apply Now. One profile is all you need.

Company Benefits

Music at Work

Everyone should be happy and engaged at work, and listening to music we like definitely helps!

Rewards

High performing employees will be awarded shares for hitting company targets, regardless of department.

Smart Casual

Dress for success! Our smart casual dress code lets you feel good and look great at work, boosting creativity and confidence every day.

Employee Wellness

We care about your overall well-being, whether mentally (subsidised mental health sessions) or physically (badminton, futsal and jogging sessions)

Employee Engagement Activities

Join us for all the festivities, house cups (team-based competitions) and other fun stuff the People & Culture team have in store for you!

Accessible by public transport

Our office is accessible from the Surian MRT station, providing a straightforward commute for public transport users.


Additional Info

Company Activity

Last active - few minutes ago

Career Level

Junior Executive

Job Specialisation


Company Profile

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Hiredly

"We are on an unwavering mission to be SEA’s most personalised talent ecosystem; elevating human progress by helping careers and companies grow."Hiredly (previously known as WOBB) is the leading hybrid recruitment platform for junior to mid-management talent. Consisting of both a job portal and a headhunting recruitment solution, it’s the easiest place for professional job seekers and employers to connect with each...