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This job is for a Customer Experience / Business Support Intern. You might like this job because you'll engage with jobseekers, gather feedback, collaborate on special projects, and provide administrative support to enhance customer experiences.
RM 900
TTDI , Kuala Lumpur
Internship
few hours ago
Job Description
Job Description
Are you a proactive and detail-oriented individual with a passion for enhancing customer experiences? Join our team as a Customer Experience / Business Support Intern and play a key role in improving operational efficiency and user satisfaction. This internship is perfect for someone who enjoys connecting with people and wants hands-on experience in customer engagement and operational support.
Key Responsibilities
- Engage with Jobseekers: Conduct interviews with jobseekers to encourage them to update their resumes, ensuring better recruitment opportunities and outcomes.
- Customer Feedback Collection: Gather feedback from jobseekers about our products and services, helping to shape future improvements for better convenience and user satisfaction.
- Special Projects: Collaborate on initiatives aimed at enhancing the customer experience and improving the operational efficiency of the Customer Experience team.
- Administrative Support: Assist in day-to-day administrative tasks, including maintaining accurate records of customer interactions.
- Data Management: Keep detailed records of inquiries, feedback, and actions taken, ensuring all information is organized and up-to-date.
- Team Collaboration: Work closely with cross-functional teams to ensure seamless service delivery and a unified approach to customer care.
Job Requirements
Job Requirements
- Currently pursuing a degree in Marketing, Business, Communications, or a related field.
- Strong interpersonal and communication skills.
- Attention to detail and the ability to maintain accurate records.
- A proactive attitude with a willingness to learn and take on new challenges.
- Ability to work independently and as part of a team in a fast-paced environment.
What You’ll Gain
- Hands-on experience in customer engagement and feedback collection.
- Opportunities to contribute to projects that directly impact customer satisfaction and operational processes.
- Valuable insights into the job portal industry and recruitment trends.
- A chance to develop communication, organizational, and teamwork skills in a dynamic work environment.
Skills
Company Benefits
Music at Work
Everyone should be happy and engaged at work, and listening to music we like definitely helps!
Rewards
High performing employees will be awarded shares for hitting company targets, regardless of discipline.
Smart Casual
Dress for success! Our smart casual dress code lets you feel good and look great at work, boosting creativity and confidence every day.
Employee Wellness
We care about your overall well-being, whether mentally (subsidised mental health sessions) or physically (badminton, futsal and jogging sessions)
Subsidised Parking
Thinking about where to park can be such a chore! Let us ease those worries by subsidising your parking.
Employee Engagement Activities
Join us for all the festivities, house cups (team-based competitions) and other fun stuff the People & Culture team have in store for you!
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
#NoExperienceNeeded
Career Level
Internship
Job Specialisation
Customer Service, General Work
Company Profile
