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Internship Research & Market Insights

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This job is an internship focused on research and market insights in the retail and service industries. You might like this job because you’ll connect employers with job seekers, honing your research skills while making a positive impact on others' career journeys!

RM 900

TTDI, Kuala Lumpur

Job Description

This internship is part of a live project to help retail, F&B, and service industry employers post jobs for free on Hiredly, so that more young Malaysians can discover and apply for roles that are often offline or hard to find, or jobseekers do not have a good platform to find this jobs through.

Your job is to find the right employers, identify who to speak to, and help our team reach them faster, whether that’s through online research or by calling directly when contact info isn’t listed.

You’ll help our outreach squad focus on the right leads, and you’ll learn how to uncover real-world business data that isn’t always online.


Job Requirements

What you'll be doing

  • Research Retail, F&B, and service industry companies that are actively hiring or expanding.

  • Identify decision-makers or hiring contacts through LinkedIn, Google, directories, and more.

  • If contacts aren’t available online, you’ll call or message the outlet to get the name and number (automated workflow provided).

  • Clean and prepare outreach lists in Google Sheets and using CRM tools.

  • Join weekly review sessions with the team, share what you’ve found, ask questions, and help us improve how we target.

What you'll get

🧠 Real world research skills: Go beyond Google. Learn how to find and validate business contacts through multiple channels.

📞 Light outreach experience: Learn how to introduce yourself and get info in a friendly, professional way.

💬 A voice in the team: Join weekly review sessions where you’ll speak directly with your squad and help steer the project.

📊 Portfolio-ready output: Leave with examples of research work, call skills, and performance tracking you can include in future work.

🪪 Recommendation letter: Based on performance and initiative shown.

💼 Priority for full-time roles: Stand out early if you’re looking to grow with us.

💵 Travel claims: If field visits ever happen, they’re supported.

You’ll enjoy this if…

  • You like figuring things out, especially when info isn’t handed to you.

  • You enjoy using Google, LinkedIn, directories, and AI automation workflows.

  • You’re comfortable picking up the phone when needed (training provided).

You want to contribute meaningfully, but prefer research and discovery over hard selling.


Skills

Research
Interpersonal Communications
Negotiation
Customer Relationship Management
Engagement Surveys
Organizational Skills

Company Benefits

Music at Work

Everyone should be happy and engaged at work, and listening to music we like definitely helps!

Rewards

High performing employees will be awarded shares for hitting company targets, regardless of department.

Smart Casual

Dress for success! Our smart casual dress code lets you feel good and look great at work, boosting creativity and confidence every day.

Employee Wellness

We care about your overall well-being, whether mentally (subsidised mental health sessions) or physically (badminton, futsal and jogging sessions)

Employee Engagement Activities

Join us for all the festivities, house cups (team-based competitions) and other fun stuff the People & Culture team have in store for you!

Accessible by public transport

Our office is conveniently located near the TTDI MRT station, ensuring easy accessibility via public transport.


Additional Info

Company Activity

Last active - few minutes ago

Experience Level

#NoExperienceNeeded

Career Level

Internship


Company Profile

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Hiredly

"We are on an unwavering mission to be SEA’s most personalised talent ecosystem; elevating human progress by helping careers and companies grow."Hiredly (previously known as WOBB) is the leading hybrid recruitment platform for junior to mid-management talent. Consisting of both a job portal and a headhunting recruitment solution, it’s the easiest place for professional job seekers and employers to connect with each...