Job Description

As a Sales Consultant (Account Management) at Hiredly, you will manage and grow relationships with our existing clients. Your focus will be on renewals, retention, upselling and cross-selling, while ensuring clients receive the right solutions for their hiring needs.

Key Responsibilities

• Account Management & Client Relationships
• Manage a portfolio of existing clients and build long-term relationships.
• Understand client needs and provide suitable Hiredly solutions.
• Handle enquiries, feedback and complaints professionally.
• Conduct regular client check-ins and business reviews.
• Renewal & Sales Growth
• Drive renewals and achieve individual sales targets.
• Identify upselling and cross-selling opportunities.
• Re-engage inactive or churned clients through win-back initiatives.
• Follow up with clients via calls, WhatsApp and email.
• Pipeline & Follow-Up Management
• Maintain an organised sales pipeline and client records.
• Plan and prioritise follow-ups based on renewal dates and account value.
• Keep track of client interactions, opportunities and next steps.
• Ensure timely and consistent pipeline management.
• Team Collaboration
• Share client feedback, sales strategies and best practices with the team.
• Stay updated on Hiredly's products, packages and promotions.
• Support teammates in handling challenging client situations when required.

Why You'll Love This Role

• Uncapped Commission: The more you grow your accounts, the more you earn.
• Direct Access to Leadership: Work closely with our CEO and experienced sales leaders.
• Career Growth: Build expertise across sales, account management and client relationship management.
• High-Performance Culture: Join a team that values ownership, consistency and results.

You’ll receive a basic salary + monthly commission, with no limit to your earning potential.

Job Requirements

Who We're Looking For

• 0–3 years of experience in inside sales, account management, business development or customer success; fresh graduates with relevant internship or part time experience are welcome.
• Proven ability to build lasting client relationships through confident and effective communication.
• Target-driven and persistent, with strong follow-up and ownership.
• Highly organised and disciplined in managing multiple accounts and sales pipelines.
• Experience in B2B sales, inside sales, account management or CRM is a plus.

What We Expect

We’re looking for someone who is proactive, organised, persistent, customer-focused and commercially driven — someone who takes ownership of their accounts, follows through consistently and is comfortable identifying opportunities to renew, upsell, cross-sell and win back clients.

You'll receive a Basic Salary + Monthly Commission

Skills