Job Description

Job Scopes:

Policy & SOP Management

• Create, propose, establish, update, and maintain policies/SOPs according to timeline.
• Identify gaps in existing policies and recommend necessary improvements.

Compliance Governance

• Ensure all departments and dealers comply with established policies and standards.
• Monitor compliance status and highlight issues to relevant stakeholders.
• Ensure timely follow-up and closure of compliance-related gaps.

Cross-Department Coordination

• Work closely with Sales, Aftersales, HR, Finance, Legal, IT, and Network teams to ensure alignment and implementation of governance standards.
• Communicate compliance requirements clearly and ensure smooth policy adoption.

Stakeholder Engagement & Training

• Conduct policy briefings, governance workshops, and awareness sessions.
• Ensure high adoption and understanding of new/updated policies.

Reporting & Documentation

• Prepare accurate governance and compliance reports on time.
• Maintain an organized and updated repository of all policies, approvals, and compliance documents.

Continuous Improvement

• Propose improvements to strengthen governance and compliance processes.
• Conduct benchmarking and share recommendations with management.

Job Requirements

Requirements:

• Must have experience in managing SOPs, policies, and governance frameworks.
• Background in the automotive industry is required, with strong understanding of dealers operations, sales, aftersales, and compliance needs.
• Well-versed in automotive regulatory requirements, brand standards, and network operational practices.
• Strong analytical skills with the ability to conduct audits, spot gaps, and propose corrective actions.
• Able to work cross-functionally with Sales, Aftersales, Finance, HR, and Legal ensuring alignment on governance and compliance expectations.
• Able to work independently and collaborate effectively within a team.
• Proactive and capable of multitasking, with the ability to propose new initiatives and solutions.

Skills