Job Description

Job Summary/Purpose:

• Market Penetration: Develop the logistics business by identifying and securing new customers through proactive prospecting and cold calling.
• Relationship Building: Establish long-term business relationships with major customers through close interaction and excellent service.
• Customer Satisfaction: Handle customer feedback professionally, implementing corrective actions to maintain client satisfaction.
• Market Intelligence: Stay informed about market trends and competitor activities, providing valuable insights to management.

Duties & Responsibilities:

• Explore new opportunities by researching potential leads, meeting new customer and marketing sales call.
• Develop and implement effective sales strategies to secure new customers
• Build and maintain strong networks and with vendors (Forwarder & Forwarding) and Carriers.
• Collaborating with cross-functional teams to ensure seamless delivery of services to customers (Teamwork)
• Keep track of the latest market trends and development.
• Follow up with carriers and HQ for updated pricing, sailing schedules, charges, news, regulations and any changes.

Job Requirements

Requirements:

• Minimum 2 to 5 years of experience in shipping industry;
• Familiar with and able to work on Ocean/Air/LCL export and import shipments under CIF, FOB, DDU,DDP and EXW terms;
• Familiar with and able to work on Transpacific trade including: base port & inland ports, all water services & IPI/RIPI routes, relevant regulation and filing requirements, destination matters such as customs clearance, door delivery and setting up DDP shipments;
• Have an existing clientele and capable of independently sourcing and expanding the new client base;
• Able to work independently or collaboratively with the team and related parties to secure deals and resolve issues; and
• Able to build and maintain strong networks and relationships with customers, vendors (forwarder & forwarding) and carriers.

Skills