Job Description

Our client is a leading international bank, offering comprehensive retail, corporate, and Islamic banking services.

• Conduct outbound calls to prospective and existing SG customers to promote products and services.
• Understand customer needs and offer appropriate solutions to meet their requirements.
• Maintain a high level of product knowledge to effectively communicate features and benefits to customers.
• Achieve and exceed sales targets and performance metrics.
• Build and maintain strong customer relationships to encourage repeat business and referrals.
• Handle customer inquiries, objections, and complaints in a professional and effective manner.
• Accurately record and update customer information and sales activities in the CRM system.
• Collaborate with the sales admin, Quality Assurance team and other departments to ensure a seamless customer experience.

Job Requirements

• Proven experience in a tele sales or similar sales role.
• Excellent verbal communication and interpersonal skills.
• Strong persuasive and negotiation abilities.
• Ability to work independently and as part of a team.
• High level of motivation, enthusiasm, and a positive attitude.
• Ability to handle rejection and remain resilient in a fast-paced sales environment.
• High school diploma or equivalent.

Skills