Job Description

Roles & Responsibilities:

• Support forwarding teams in execution of day-to-day duties 
• Ensure effective communication process are established and maintained between supplier, internal and external customers
• Troubleshoot operational related disputes and attend to all stakeholder’s inquires timely
• Work closely with other support functions and all product heads to deliver a leading class service in profitable manner
• Advancing sales growth within existing revenue streams, and acquiring new business to increase revenue of customs brokerage
• Support sales development efforts of other branches and agents by creating and preparing customs brokerage presentations / blueprint
• Attending to Customs Brokerage related RFQ/ Quotation
• Control overheads to maximize operating profit, meet budgeted P&L targets whilst maximizing financial results
• Formulate yearly budgets
• Provides expert leadership and setting both the short- and long-term directions for the customs brokerage team.
• Motivating, developing & provide succession planning to staff to ensure organizational continuity.
• Ensure full regulatory compliance with statutory obligations and company policies & procedures in respect of (but not limit to) customs legislation, health and safety, environment and labour regulations.
• Engaging relevant government agencies in pursuing customs deregulation and process simplification.
• Working closely with regional and global teams in designing and implementing customs brokerage solutions and IT enabled systems.

Job Requirements

Requirements:

• Minimum 5 years management experience
• Familiar with the principles and practise of supply chain management.
• Working knowledge of customs clearance, trade compliance, international transportation and logistics preferred.
• Knowledge in ocean freight operations will be highly advantageous.

Skills