Job Description

Export Coordination:

• Collaborate with the Export Manager, Assistant Export Manager, or Senior Export Executive to coordinate export shipments, including documentation, customs clearance, and logistics.
• Ensure the smooth and timely flow of goods for international shipments.
• Daily coordination of operations and customer booking.
• Arrange local and overseas transportation.
• Submit Monthly Reports in a timely manner.
  

Documentation and Compliance:

• Assist in preparing and maintaining all export documentation (e.g. export sea shipment (LCL, FCL & Transshipment)), including invoices, packing lists, bills of lading, and certificates of origin.
• Stay updated on international trade regulations, customs requirements, and export laws.
• Ensure compliance with export regulations and documentation standards.
  

Customer and Partner Communication:

• Communicate with customers, partners, and relevant stakeholders to address export enquiries, resolve issues, and maintain strong relationships.
• Collaborate with the Export Manager, Assistant Export Manager, or Senior Export Executive to ensure high levels of customer satisfaction.
• Liaise with customers, external providers & overseas partners to resolve disputes/claims/queries.
  

Export Reporting:

• Support in collecting, analyzing, and reporting export data, such as shipment volumes, compliance rates, and revenue.
• Assist in generating reports and providing data-driven insights to enhance export performance.
  

Export Team Support:

• Work closely with the export team to provide administrative support, ensuring efficient workflow.
• Assist in maintaining export records, files, and databases.
• Contribute to the team's success by addressing export-related tasks and issues.
  

External Provider and Partner Coordination:

• Collaborate with external providers, carriers, and service providers to ensure that services are delivered efficiently and meet quality standards.
• Assist in negotiating terms and agreements to optimize export services and costs.
  

Job Requirements

• Minimum SPM or higher level.
• 1–2 years of working experience in the related field is required for this role.
• Able to work under pressure.
• Problem-solving skills.
• Analytical skills.
• Strong knowledge of international trade regulations, customs procedures, and export documentation.
• Good communication skills in English, Bahasa Melayu & Chinese.
• Pleasant personality and good attitude towards work.
• Ability to multi-task, good communication, attention to detail, and organizational skills required.

Skills