Job Description

• Coordinate import and export shipments, including customs clearance and shipment documentation.
• Prepare and verify shipping documents such as Bills of Lading, commercial invoices and import declarations.
• Follow up on customs declarations including K1, K2, K3, K8, K9, ZB1, ZB2, ZB3 and ZB4, and monitor clearance until completion.
• Arrange haulage and transportation based on customers’ shipment requirements.
• Liaise with shipping lines, carriers, freight forwarders and other logistics partners on routing, schedules and shipment movements.
• Track shipments closely and provide customers with timely updates throughout the delivery process.
• Handle shipment-related issues such as delays, damaged cargo and customs clearance complications.
• Monitor freight and logistics costs and support negotiations with service providers where required.
• Prepare operational reports and identify areas for improvement within the import/export process.

Job Requirements

• Minimum SPM or equivalent.
• Fresh graduates are welcome; candidates with around 1 year of relevant forwarding/logistics experience are preferred.
• Familiar with international trade regulations, customs procedures and export documentation.
• Computer literate and comfortable handling shipment records and documentation.
• Able to work independently and manage multiple tasks in a fast-paced environment.
• Strong problem-solving, analytical and organisational skills.
• Good communication skills in English and Bahasa Malaysia; additional languages are an advantage.
• Detail-oriented with a positive working attitude

Skills