Job Description

• Welcome walk-in visitors and handle incoming phone calls in a professional and friendly manner.
• Prepare and issue customer invoices accurately and promptly.
• Follow up on outstanding payments to ensure prompt collection of receivables.
• Respond to customer enquiries and assist in resolving issues with a positive and service-oriented approach.
• Manage and maintain records of company utility bills, including water and telecommunication accounts.
• Coordinate company vehicle matters, including vehicle card management, PUSPAKOM inspections, and road tax renewals.
• Assist in monitoring employee attendance and preparing monthly overtime (OT) calculations.
• Organize, maintain, and archive office documents, vouchers, and records to ensure an efficient filing system.
• Provide general administrative support and assist with ad hoc tasks as assigned.

Job Requirements

• Able to communicate in basic English and Bahasa Malaysia. 
• Proficiency in Mandarin is a significant advantage for handling specific customer groups.
• Minimum SPM qualification preferred. Candidates without SPM may also be considered. 
• Fresh graduates are encouraged to apply.
• Prior experience in front desk operations, customer service, or administrative support is highly preferred.
• Familiarity with Microsoft Office applications, particularly Excel for OT calculations, and basic invoicing software is an added advantage.

Skills