Job Description

1. Strategy Execution & Localization

• Execute global payment strategies and adapt them to local market conditions
• Localize payment workflows, processes, and user experience
• Translate business goals into clear execution plans and track performance
• Drive KPIs such as transaction volume, success rate, and merchant performance

2. End-to-End Payment Operations

• Manage the full lifecycle of payment operations (integration, go-live, optimization)
• Coordinate with product, tech, compliance, and BD teams to ensure smooth execution
• Identify and resolve operational bottlenecks across payment flows
• Continuously improve system performance and operational efficiency

3. Operational Growth & Optimization

• Monitor key metrics (success rate, latency, retention, complaints)
• Optimize merchant onboarding, activation, and retention processes
• Support business growth by improving operational scalability
• Identify improvement opportunities through data and market insights

4. Compliance & Risk Control

• Ensure compliance with local regulations (AML, data protection, payment rules)
• Support audits and regulatory requirements
• Monitor transaction risks and ensure proper fund flow and reconciliation
• Maintain operational stability and risk control mechanisms

Job Requirements

• 3–5+ years experience in payment, fintech, or related industries
• Experience in payment operations, product operations, or project execution
• Strong understanding of payment workflows (transaction flow, settlement, reconciliation)
• Data-driven with strong problem solving skills
• Ability to work cross functionally in a fast-paced environment
• Willing to travel for market support when required

Skills