Job Description

Job Summary:

• Responsible for driving revenue growth through new business acquisition, client relationship management, and commercial deal execution. This role ensures company’s products, services, and solutions are effectively presented, negotiated, and delivered to clients, with a focus on expanding into new markets and strengthening strategic partnerships.

Key Responsibilities:

1. New Business & Revenue Growth

• Lead prospecting, pipeline development, and outbound sales efforts. 
• Deliver compelling client pitches, demos, and solution presentations. 
• Identify and secure opportunities in untapped markets to drive revenue expansion. 

2. Commercial Negotiations & Agreements

• Negotiate terms and conditions with clients and partners. 
• Structure commercial agreements, contracts, and revenue models. 
• Provide input on pricing frameworks and support revenue forecasting to ensure commercial viability and sustainable growth. 

3. Proposal & Tender Management

• Provide support in developing customized proposals and coordinating tender submissions. 
• Ensure alignment with internal standards and client requirements. 
• Facilitate cross-functional input to strengthen bid quality and support in achieving successful outcomes. 

4. Client Engagement & Retention

• Build and maintain strong relationships with key accounts. 
• Oversee client onboarding, satisfaction, and post-sales support. 
• Implement customer retention strategies to enhance long-term value. 

5. Sales Strategy & Enablement

• Set sales targets, plans, and go-to-market strategies in alignment with corporate objectives. 
• Provide tools, documentation, and internal coordination to support deal closures. 
• Conduct competitive analysis to inform sales positioning. 

6. Leadership & Team Development

• Lead, coach, and develop the sales and client engagement team. 
• Monitor performance against KPIs and foster a results-driven culture. 
• Promote collaboration with marketing, operations, and product teams. 

7. Reporting & Performance Tracking

• Deliver regular sales reports, pipeline updates, and revenue forecasts. 
• Track contract milestones and ensure timely reporting to leadership. 
• Provide strategic insights to inform corporate decision-making. 

8. Strategic Partnerships & Special Projects

• Manage joint ventures, strategic alliances, and commercial collaborations. 
• Oversee commercial aspects of special projects and partnership agreements. 
• Support the Group’s business development agenda through targeted initiatives. 

Other Duties:

• Promotes public and corporate awareness regarding the company products. 
• Maintain an understanding of the Company’s products and services. 
• Assists in the management of particular clients of assigned projects. 
• Ensures confidentiality, integrity, and security at all times. 
• All other appropriate duties as and when required by the Superior. 

Job Requirements

Requirements:

• Business development experience for more than 5 years.
• Preferably someone from industry: Certification Authority, Fintech, IT Software or relevant industry.
• Capable to drive strategic business growth, commercial strategy, client engagement, and brand marketing.
• Capable to manage commercial functions, fostering enterprise and public sector partnerships, and managing go-to-market execution.

Competencies Criterias:

• Demonstrated understanding of relevant laws, regulations and regulatory requirements applicable to the Company's business, particularly the Digital Signature Act 1997 and its related regulations, guidelines and requirements governing Certification Authorities and digital signature services.
• Ability to identify legal and regulatory considerations in commercial proposals, contracts, tenders, partnerships and client engagements, and to work closely with the Legal & Compliance function where necessary.
• Knowledge or experience in digital signatures, Public Key Infrastructure (PKI), Certification Authority (CA) operations, electronic transactions and related regulatory requirements would be an added advantage.

Skills