Job Description

Lead Generation and Management

• Proactively identify and generate new leads through outbound calls, targeted emails, and social selling initiatives.
• Qualify prospects and nurture relationships to develop a robust sales pipeline.

Customer Engagement

• Act as the primary point of contact for inbound leads and customer inquiries.
• Deliver prompt, accurate, and compelling information to potential clients, ensuring a superior customer experience.

Sales Support and Coordination

• Schedule appointments and product demonstrations for field sales representatives.
• Maintain and update the sales pipeline, ensuring seamless lead progression and timely follow-ups.

Revenue Growth and Market Insights

• Close smaller transactions independently while identifying opportunities for upselling and cross-selling.
• Gather customer feedback and market insights to inform and support sales and marketing strategies.
•  Any ad hoc tasks assigned from time to time by management

Job Requirements

• A bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.
• Minimum 2-3 years of strong working experience in administrative or operation management capacities. Fresh graduates are welcome.
• Demonstrated experience in sales, telemarketing, or a related field is highly desirable.
• Exceptional communication and interpersonal skills with a customer-focused mindset.
• Self-motivated and results-driven, thriving in a fast-paced, dynamic environment.
• Familiarity with CRM systems (e.g., Salesforce, HubSpot) and proficiency in Microsoft
• Office Suite or similar tools and structured sales processes is an advantage.
• Excellent communication and patience when solving problems.
• Good command in written and spoken English and Malay.

Skills