Job Description

We are looking for a skilled IT Product Manager to lead the development, enhancement, and optimization of our technology products and services, with a strong focus on UI/UX. You will own the full product lifecycle from ideation and strategy to execution and performance monitoring, working closely with cross-functional teams to ensure products meet both business goals and user experience standards.

Key Responsibilities

• Gather and prioritise product requirements from stakeholders and translate them into clear product strategy, specifications, user stories, and UI/UX requirements.
• Actively participate in hands-on product development, including prototyping, feature testing, and close collaboration with developers during implementation
• Work closely with cross-functional teams (e.g., engineering, marketing) to deliver high-quality products that meet user needs and business goals.
• Serve as the main point of contact for product-related queries, updates, and stakeholder communications throughout the product lifecycle.
• Set and monitor product KPIs (e.g., user engagement, performance, adoption rate, etc.) to assess the success and identify areas for improvement.
• Ensure strong product documentation and maintain accurate records of updates, features, and issues.
• Provide training and product insights to internal teams, equipping them with the knowledge to support customers effectively.
• Identify potential risks and create mitigation strategies, ensuring minimal impact on product performance and timelines.
• Resolve product issues in a timely manner and work with IT and support teams to address and escalate incidents when necessary.

Job Requirements

• Bachelor's Degree in Information Technology, Computer Science, Software Engineering, Information Systems, or a related field.
• 2–5 years of experience in Product Management, Product Ownership, Business Analysis, UI/UX, Digital Product Development, or a similar role.
• Strong understanding of the end-to-end product development lifecycle.
• Understanding of UI/UX principles, user research, and usability testing.
• Experience designing user-friendly digital products with a customer-centric mindset.
• Familiarity with Agile or Scrum methodologies.
• Experience using project management tools such as Jira, Azure DevOps, ClickUp, or similar.
• Excellent communication skills with the ability to work effectively across technical and non-technical teams.
• Strong analytical thinking, problem-solving skills, and attention to detail.
• Self-driven, adaptable, and comfortable working in a fast-paced environment.

Skills