Job Description

• Identify and establish contact with potential clients, including lead generation and sales conversions
• Follow digital industry trends to identify new opportunities and recommend marketing and conversion strategies
• Schedule and present company offerings with potential clients
• Develop, maintain and own overall relationship with assigned clients
• Evaluate the needs of clients and promote services
• Ensure retention and satisfaction including problem management
• Aid clients in achieving their goals
• Work closely with product development and technical support
• Generate and submit reports on a timely manner

Job Requirements

• Diploma/degree or equivalent experience
• Minimum 2 years’ experience in customer success or sales & marketing
• Strong written and verbal communication skills, in both English & Bahasa Malaysia.
• Detail oriented, result-driven and analytical
• Strong customer focused
• Basic knowledge in Microsoft Office
• Willingness & ability to travel

Skills