Job Description

• Build and maintain strong relationships with retailers/buyers/live selling agencies
• Act as the main point of contact for customer inquiries and concerns
• Identify upselling and cross-selling opportunities.
• Achieve sales targets and grow revenue from key accounts.
• Prepare reports and track key account performance.
• Stay updated on market trends and competitors.

Job Requirements

• Diploma/Degree in Business Administration, Marketing, Sales, or a related field.
• 2-5 years of experience in key account management, sales, or business development (preferably in FMCG/ retail, e-commerce, or live selling industries).
• Strong relationship-building and negotiation skills with retailers.
• Proven experience in upselling and cross-selling to drive revenue growth.
• Ability to analyze market trends and competitor activities to develop strategic insights.
• Excellent communication and presentation skills.
• Proficiency in Microsoft Office (Excel, PowerPoint).
• Ability to work under pressure and meet sales targets.
• Strong problem-solving skills to address customer concerns effectively.
• Experience working with retailers, buyers, or live selling agencies is a plus.

Skills