Job Description

1. HR Operations & Administration

• Manage and maintain complete employee records including contracts, personal files, compensation details, and statutory documentation with strict confidentiality
• Oversee monthly payroll coordination and ensure accurate processing of EPF, SOCSO, EIS, PCB and other statutory submissions
• Monitor and manage leave administration, attendance tracking, overtime records, and staff benefits
• Ensure accuracy of HR data and maintain updated records in HR systems and internal databases
• Prepare HR letters including offer letters, confirmation letters, warning letters, promotion letters, and resignation documentation

2. Recruitment & Workforce Support

• Support end-to-end recruitment process including job posting, candidate screening, interview scheduling, coordination with hiring managers, and feedback tracking
• Ensure a smooth onboarding experience for new hires including documentation, induction, system access coordination, and orientation materials
• Maintain recruitment pipeline and support workforce planning needs as the company grows
• Coordinate probation review processes and assist in confirmation assessments

3. Employee Relations & Support

• Act as the main point of contact for employee HR inquiries regarding policies, procedures, leave, benefits, and internal matters
• Support conflict resolution, grievance handling, and disciplinary processes in a fair and structured manner
• Assist in performance monitoring documentation, improvement plans, and HR advisory support for managers
• Ensure consistent application of company policies across all departments

4. HR Policy & Compliance

• Assist in developing, reviewing, and updating HR policies, SOPs, and employee handbook
• Ensure compliance with Malaysian labour laws and internal governance standards
• Support implementation of HR best practices and continuous process improvements
• Monitor changes in labour regulations and recommend necessary adjustments

5. HR Systems & Process Optimization

• Improve and streamline HR workflows through system automation and process standardisation
• Support the implementation and optimisation of HR management systems (HRIS)
• Generate HR reports and analytics such as attendance trends, turnover rate, and headcount reports
• Ensure data accuracy for management reporting and decision-making

6. Training & Development Support

• Assist in coordinating staff training programmes and learning initiatives
• Track training participation, performance improvement plans, and skill development progress
• Support leadership in preparing development plans for team members

7. Engagement & Culture Management

• Coordinate internal engagement activities such as team events, internal communications, and employee recognition initiatives
• Support initiatives to improve employee morale, wellbeing, and workplace harmony
• Assist management in creating a positive, inclusive, and structured work environment

8. Offboarding & Exit Management

• Manage employee exit processes including resignation documentation, clearance procedures, and exit interviews
• Analyse exit feedback to identify improvement areas and retention strategies
• Ensure proper handover and completion of all exit formalities

Job Requirements

• Diploma or Degree in Human Resource Management, Business Administration, or related field
• 1–3 years experience in HR administration or similar role (startup experience is a plus)
• Good knowledge of Malaysian Employment Act and basic labour law
• Experience handling payroll, leave systems, and statutory submissions
• Strong organisational skills and attention to detail
• Excellent communication and interpersonal skills Ability to manage confidential information with integrity
• Comfortable using HR systems, spreadsheets, and digital tools
• Proactive, self-driven, and able to work independently in a fast-paced environment
  

GOOD TO HAVE

• Experience in tech startups or SaaS companies
• Familiarity with HRIS, accounting tools
• Experience managing recruitment pipelines or employer branding
• Knowledge of performance review systems or KPI tracking
• Exposure to company culture-building initiatives

Skills