Job Description

1. Executive & Calendar Management

• Manage the CEO’s daily schedule, appointments, meetings, and commitments with accuracy and foresight.
• Anticipate scheduling conflicts and proactively resolve them based on business priorities.
• Optimize the CEO’s time by prioritizing strategic, operational, and high-impact engagements.
• Prepare and maintain an organized daily briefing for the CEO when required.

2. Communication & Coordination

• Act as the first point of contact for internal and external stakeholders on behalf of the CEO.
• Screen, manage, and prioritize incoming emails, messages, and requests.
• Coordinate with internal departments to ensure timely completion of CEO-directed tasks.
• Follow up consistently to ensure accountability and completion of assigned action items.

3. Business & Operational Support

• Prepare briefing notes, reports, meeting materials, and agendas for CEO-level discussions.
• Track action items, deadlines, and key decisions arising from meetings.
• Support cross-functional coordination with Business Development, Operations, Finance, and Technical teams.
• Assist in consolidating information required for decision-making and strategic discussions.

4. Travel, Events & Representation

• Plan and manage domestic and international travel arrangements, including itineraries, logistics, and contingency plans.
• Ensure seamless coordination of travel schedules aligned with business priorities.
• Attend business meetings, corporate functions, networking sessions, and social events with the CEO when required.
• Represent the CEO or the company at selected events when the CEO is unavailable, ensuring professionalism and accurate representation.
• Support relationship management during events by maintaining effective communication and professional presence.

5. Confidentiality & Discretion

• Handle sensitive company, financial, operational, and strategic information with the highest level of confidentiality.
• Exercise sound judgment in managing information flow and stakeholder communications.
• Maintain professionalism, discretion, and integrity when handling confidential matters.

Job Requirements

• Minimum 5 years of experience as a Personal Assistant, Executive Assistant, or providing executive support to C-level executives.
• Prior experience in IT, IT infrastructure, or technology-driven industries is strongly preferred.
• Strong organizational, multitasking, and time management skills.
• High level of professionalism, maturity, and discretion.
• Proficiency in Microsoft Office, Google Workspace, scheduling tools, and collaboration platforms.
• Excellent communication skills in English and Mandarin.
• Ability to work effectively in a fast-paced and high-pressure executive environment.
• Strong sense of ownership and accountability.
• Proactive mindset with the ability to anticipate needs and work independently.
• Possess own transportation and be willing to travel when required.

Skills