Job Description

Job Summary:

We’re looking for a dynamic Solutions Consultant to join our team! You will transform company-provided leads into successful closings, owning the end-to-end customer journey from first contact to final handover.  

Key Responsibilities:

• Lead Management: Effectively manage and convert company-generated leads assigned daily.
• End-to-End Sales: Take full ownership of the sales process from lead assignment to final customer handover. 
• Expert Consultation: Provide tailored solar solutions by understanding the specific energy needs of potential clients.
• Relationship Building: Foster strong customer relationships and ensure satisfaction through thorough follow-ups and service excellence.
• Pipeline Coordination: Collaborate with the team for smooth post-sale transitions.
• Collection Monitoring: Follow up on payment milestones, as commission payouts are tied to full collection (Deposit, 70% pre-installation, and 30% post-completion).

Job Requirements

Requirements:

• Bachelor's degree/Diploma in Business, Engineering or any related field is preferable. 
• Excellent proficiency in both written and spoken English and Mandarin to ensure effective communication with a diverse client base. 
• Experience in Consultative Selling, including identifying customer needs and recommending tailored solutions. 
• Strong Customer Service and Customer Satisfaction focus, displaying a commitment to delivering exceptional experiences. 
• Excellent Communication and Interpersonal skills essential for presenting solutions and building client relationships. 
• Proactive and goal-oriented with the ability to meet and exceed sales targets. 
• Familiarity with the solar energy or renewable energy industry is an added advantage. 

Skills